My MAC won't let me upgrade new software, it says no new software updates. How do I fix this?

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Level 1

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My MAC won't let me upgrade new software, it says no new software updates. How do I fix this?

Everytime I try to upgrade the software, it says no new updates available. I’m unable to download any new apps or put data onto my computer from my iPhone; because iTunes isn’t up to date. I’ve even tried going to the apple site & downloading it that way, but it just doesn’t give me the option to download the latest software. I currently have Software OS X Version 10.8.5. Please help 😩 I’m dying here. Thanks in advance.

Posted on Nov 3, 2018 7:36 PM

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Answer 1

babowa

Level 9

78,580 points

Nov 3, 2018 9:19 PM in response to KashPhilly

If you are running 10.8.x, then your Mac may be from late 2012/early 2013 - those can run the current OS as long as you have enough RAM.

So, going to updates will not show you anything; new OS versions are upgrades, not updates. Have you gone to the app store > main page > see if a new OS is offered to you there?

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Answer 2

babowa

Level 9

78,580 points

Nov 3, 2018 10:43 PM in response to KashPhilly

Ok, what happens if you click on the "upgrade now" button in this document?

https://www.apple.com/macos/how-to-upgrade/

(Also read the document as it explains which features will/will not be available on various Macs)

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Answer 3

Cåts

Level 5

4,584 points

Nov 3, 2018 11:38 PM in response to KashPhilly

Ok. It’s available here and your mac is compatible.

macOS - How to Upgrade - Apple

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Answer 4

Cåts

Level 5

4,584 points

Nov 3, 2018 7:41 PM in response to KashPhilly

What computer are you on? Year, make, model?

maybe your computer can’t update because it’s not compatible with the software.

what software do you want to upgrade?

th latest software is macOS Mojave, it can be found in the App Store.

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Answer 5

KashPhilly Author

Level 1

19 points

Nov 3, 2018 10:31 PM in response to Cåts

I want the latest software & I have a MacBook Air mid 2013..

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Answer 6

KashPhilly Author

Level 1

19 points

Nov 3, 2018 10:30 PM in response to babowa

Yes I have. No updates show there either. That’s what prompted me to see if I could potentially download from the actual apple site. That was also a no go...

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Answer 7

babowa

Level 9

78,580 points

Nov 4, 2018 8:34 AM in response to Cåts

I wish I had thought of that.

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My MAC won't let me upgrade new software, it says no new software updates. How do I fix this?

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