Email for Apple ID no longer valid
The email I used for an old apple ID is no longer valid. We need to use that Apple ID and password for the Activation Lock on my daughters old iPod. Obviously we can't log on. How do we get round this? Thanks
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User profile for user:
CarlosP1228
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Community Specialist
Hello Ben sum,
Thank you for using Apple Support Communities!
I understand from your post that your daughter's old iPod is asking for an Apple ID that has an email address that is no longer valid. You can reset the password for the old Apple ID by answering the security questions which does not require access to the old email account.
If you forgot your Apple ID password - Apple Support
Once you change the password use the steps from this article to update your sign-in information:
What to do after you change your Apple ID or password - Apple Support
Best Regards.
Thank you for using Apple Support Communities!
I understand from your post that your daughter's old iPod is asking for an Apple ID that has an email address that is no longer valid. You can reset the password for the old Apple ID by answering the security questions which does not require access to the old email account.
If you forgot your Apple ID password - Apple Support
Once you change the password use the steps from this article to update your sign-in information:
What to do after you change your Apple ID or password - Apple Support
Best Regards.