Family sharing works for TV shows but not movies

On my daughter’s Apple TV 4K the family sharing for movies does not show any content. However the family sharing for TV shows does work. Additionally all family sharing on her phone works fine. We have done everything including resetting the Apple TV. This seemed to happen out of the blue a couple of weeks ago. Everything has also been updated on her phone and Apple TV. I am the organizer and everything looks fine on my end. Any ideas?

Apple TV 4K, iOS 12.1

Posted on Nov 4, 2018 9:01 AM

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5 replies

Nov 22, 2018 6:43 AM in response to JBinFL

I have exactly the same problem. On the AppleTV, I can view the apps purchased by the other family members, but all the movie content is gone. And when I check it on the iPad, I have access to all the content without any restrictions or missing things.

Already got in contact with Apple team, they have been very friendly to me, and checking every bug that might have caused it, but no official explanation has been given.

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Family sharing works for TV shows but not movies

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