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No stereo sound on iPhone Xs

I have apple’s brand new “smartphone” and there’s no stereo sound whatsoever. Only the bottom speaker plays music, nothing comes out of the top speaker at all. This is an advertised feature that does not work.

Posted on Nov 6, 2018 6:25 AM

Reply
Question marked as Apple recommended

Restart your iPhone, then check Settings>General>Accessibility>(Hearing) Balance?

If the slider is in the middle, try to gently move it left or right.

If you still hear nothing from the top earpiece, since your iphone is brand new, have it inspected at your most convenient Apple Store or Authorized Service Provider:

Apple - Find Locations - Location Selector


Regards

Giulio

Posted on Nov 6, 2018 7:27 AM

3 replies
Question marked as Apple recommended

Nov 6, 2018 7:27 AM in response to T00LF00L

Restart your iPhone, then check Settings>General>Accessibility>(Hearing) Balance?

If the slider is in the middle, try to gently move it left or right.

If you still hear nothing from the top earpiece, since your iphone is brand new, have it inspected at your most convenient Apple Store or Authorized Service Provider:

Apple - Find Locations - Location Selector


Regards

Giulio

No stereo sound on iPhone Xs

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