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In app purchase not delivered!!

purchased $10000 robux on ROBLOX 05/11/18 money came out of my account AU$2.99 however my daughter did and still has not received the robux in her app

Posted on Nov 6, 2018 11:50 PM

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Question marked as Apple recommended

The purchase shows on the account's purchase history e.g. it's not just : About payment card authorisation holds in the iTunes Store - Apple Support ? If it does have you contacted the game's developer ? If they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

Posted on Nov 7, 2018 12:12 AM

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Question marked as Apple recommended

Nov 7, 2018 12:12 AM in response to Hennessypm

The purchase shows on the account's purchase history e.g. it's not just : About payment card authorisation holds in the iTunes Store - Apple Support ? If it does have you contacted the game's developer ? If they can't or won't help contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

In app purchase not delivered!!

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