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Level 1

4 points

Headphones issue

Brand new iPhone Xmax doesn’t recognize headphones that came in the box with it, so everything is brand new and I just updated iOS as well, they work with my iPad though

Posted on Nov 9, 2018 4:48 AM

Apple recommended

MrBill3

Level 10

102,971 points

nikolakali88,

Check the charging port for lint or other debris.

Also, see this:

If your headphones don‘t work with your iPhone, iPad, or iPod touch

Good luck.

Posted on Nov 9, 2018 5:15 AM

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Headphones issue

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