Why iOS 12 can’t be installed on iPhone 5s

Can’t install iOS 12 on iPhone 5s.

Error says “unable to install update. An error occurred installing iOS 12. Retry or remind later”


1.5 GB memory is available User uploaded file

Posted on Nov 9, 2018 6:02 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 9, 2018 7:42 AM

You said "1.5 GB memory is available" and that could be the reason why you can't update that device.

Read this support guide:

Get help with over-the-air iOS updates - Apple Support

If you still can't update, free some more space on your device, or try updating it using the latest version of iTunes on a computer.

If you don't have a computer, borrow one from your friends or contact a local Apple Store or Authorized Service provider, explain your needs, and they'll help you.

Apple - Find Locations - Location Selector

Regards

Giulio

4 replies
Question marked as Top-ranking reply

Nov 9, 2018 7:42 AM in response to vinu238

You said "1.5 GB memory is available" and that could be the reason why you can't update that device.

Read this support guide:

Get help with over-the-air iOS updates - Apple Support

If you still can't update, free some more space on your device, or try updating it using the latest version of iTunes on a computer.

If you don't have a computer, borrow one from your friends or contact a local Apple Store or Authorized Service provider, explain your needs, and they'll help you.

Apple - Find Locations - Location Selector

Regards

Giulio

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Why iOS 12 can’t be installed on iPhone 5s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.