IPhone 6s has a dark spot on screen

Question

Level 1

8 points

IPhone 6s has a dark spot on screen

Hi, good afternoon everyone. Is there anyone having a problem there is a dark spot in the screen of IPhone 6s?

It appeared suddenly while I was texting, and initially it just a small spot I thought it is a software problem and it will disappear after some time. But it is enlarging and I research online I suspect it's "LCD bleed" which the liquid in the LCD came out. I didn't drop my phone even once and it suddenly came out a dark spot. Is that under Apple responsibility? Why does this quality assurance so low as this is my first time face to this problem,I never meet this problem with all smartphones I had! Can I send to Apple service center and ask for fixing this problem without a charge?

iPhone 6s, iOS 11.4.1, Screen dark spot

Posted on Nov 10, 2018 11:03 AM

Reply

Answer 1

Chrisming Author

Level 1

8 points

Nov 10, 2018 11:10 AM in response to ChrisJ4203

It always show up there no matter what am I looking at. Just wondering is that Apple will charge for fixing this problem? Because it just came out suddenly without dropping phone or crashing anything hard. Yet, I use Apple tempered glass to give it good protection.

Reply

Answer 2

ChrisJ4203

Level 10

232,766 points

Nov 10, 2018 11:06 AM in response to Chrisming

That seems to be a group of bad pixels on the screen. Do they always show up there, not matter what you are looking at? If so, then make a Genius Bar appointment at the nearest Apple Store and have the device examined by Apple. They will explain your options from there.

Reply

Answer 3

ChrisJ4203

Level 10

232,766 points

Nov 10, 2018 11:23 AM in response to Chrisming

As I said earlier, Apple will explain your options. If the device is still under warranty and it is determined to be a manufacturing defect, then it may be covered. If the device is outside of warranty, you may have to pay a portion. However, Apple has the final say, and since we are not Apple here, then you have to ask them when you go to your appointment.