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Help with my Iphone 5c

Hello ...

My iPhone 5c is locked and I cant quite remember the apple account used to unlock the iPhone

This is because i bought it second handed from a customer and he's out of town and no trace of him

Please any help on how to activate it?

Below is a picture of an example of my problem

iPhone 5c, iOS 10.3.3

Posted on Nov 12, 2018 4:41 AM

Best reply

Level 10

684,057 points

Posted on Nov 12, 2018 4:58 AM

If you can't get your customer to do the steps in the 2nd part of the article below, the phone is useless.

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