iDrive >> This computer has been scheduled to go to sleep automatically

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Level 1

39 points

iDrive >> This computer has been scheduled to go to sleep automatically

I receive this warning after running iDrive for automatic overnight backups.

The iDrive software developer says I should just download the newest version, which I have. Once in a while, doing so appears to address the bug, but then it creeps back into my life. Any tips from someone who has permanently solved this?

Happens on both my Macbook Air and iMac ... and has been happening for months across multiple MacOS versions.

THANK YOU.

iMac with Retina 5K display, macOS Mojave (10.14.1)

Posted on Nov 13, 2018 4:11 AM

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Answer 1

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iwaddo

Level 1

80 points

Nov 13, 2018 7:10 AM in response to David Kohl

David

Yes, if I recall correctly I had to re-apply my Backup and settings. I only use Backup and not Sync.

I only Backup a small number of folders (but approx 350,000 files, mainly images) so was not a big deal and I only backup once a day on an overnight schedule.

I took a few iDrive screen shots first to be certain.

It did not take me long to get things going again.

I used 'backup Now' to initiate a manual backup which took a little while as it verified everything that I was backing up to the files already in the cloud, it did not back everything up again.

After this all was well.

Please let me know if I can help further

Regards, Ian.

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Answer 2

David Kohl Author

Level 1

39 points

Nov 13, 2018 4:52 AM in response to dialabrain

YEP ... those were the first items I checked. This is definitely an iDrive problem. When uninstalling iDrive, the problem goes away. Of course, doing so means I'm not running daily backups, so I've only done that as a short-term test.

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Answer 3

David Kohl Author

Level 1

39 points

Nov 13, 2018 5:03 AM in response to dialabrain

Done that ... they claim to have fixed it, but it's still a problem. The reason I'm posting here is to solicit input from other Mac users that may have once experienced this issue, but have found a solution. I find the users in this community to generally be incredibly helpful.

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Answer 4

iwaddo

Level 1

80 points

Nov 13, 2018 5:54 AM in response to David Kohl

Hi, at the beginning of September I was asked by the iDrive team to delete the following two folders and install a version of the app they provided via a link. I have not seen the problem since.

IDriveforMac folders in below paths:

~/Library/Application Support/

/Library/Application Support/

I have installed the new versions that have been released since and I still have not seen this problem again.

I am currently running 3.5.3.12.

As far as I am concerned this problem has been resolved.

Please let me know if I can help further

Regards, Ian.

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Answer 5

David Kohl Author

Level 1

39 points

Nov 13, 2018 6:55 AM in response to iwaddo

Ian ... I can try this. Before doing so, what is the practical effect? For example, will I have to re-do my backup folder list? Destination list? Schedule?

I appreciate a little insight to any "side effects" of removing these two directories.

THANK YOU.

- David

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