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cannot connect Sony WH-1000XM3 headphones

my Macbook just doesn't list the new Sony WH-1000XM3 headphones under Bluetooth search.. help!

MacBook Pro TouchBar and Touch ID

Posted on Nov 13, 2018 6:05 AM

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Question marked as Top-ranking reply

Posted on Dec 7, 2018 2:52 PM

I had the same problem. With the headphones ON, the bluetooth list didn't show me my WH-1000XM3's. Long pressing the On/Off button for more than 7 seconds activated the bluetooth pairing option in the Headphones and instantly appeared in the list.


Hope that this solve your problem too.

14 replies

Nov 14, 2018 8:56 AM in response to clinton.albuquerque

Greetings, clinton.albuquerque.


I see that you're unable to pair your headphones with your MacBook Pro, and I'm happy to help.


WH-1000XM3 | Help Guide | Pairing and connecting with a computer (Mac)

Compatible OS

macOS High Sierra (version 10.13)


Connect a Bluetooth device with your Mac -- These are the steps to pairing a Bluetooth device with a Mac on macOS Mojave.


Connect a Bluetooth device with your Mac -- These are the steps to pairing a Bluetooth device with a Mac on macOS High Sierra.


Take care!

cannot connect Sony WH-1000XM3 headphones

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