Here is the report from EtreCheck.
No major problems found (?) with some minor ones listed. There are references to apps I have deleted - WD apps (it was slowing the Mac down a lot, especially at start up) but the remaining entries may still be needed to manage the drives?, Lacie software (for a Lacie drive I returned and replaced with the WD Drives) and ZoomUs, but they may have all been deleted since I last booted, If that is the case, perhaps they will disappear when I restart?
Any help/tips greatly appreciated!
EtreCheck version:5.0.2 (5015)
Report generated:2018-11-14 20:15:48
Download EtreCheck from https://etrecheck.com
Runtime:6:24
Performance:Below Average
Sandbox:Enabled
Full drive access:Disabled
Problem:Beachballing
Description:
A lot of tasks take a long time to run, including waiting for web pages to open. It is especially slow when I have both LightRoom and PhotoShop running. I often have to close down and restart.
Major Issues: None
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Upgradeable hard drive- This machine’s hard drive could be replaced with an SSD. This would dramatically improve your machine’s performance.
Out of RAM- This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual memory system.
Clean up- There are orphan files that could be removed.
Unsigned files- There are unsigned software files installed. They appear to be legitimate but should be reviewed.
System modifications- There are a large number of system modifications running in the background.
Low performance- EtreCheck report took over 5 minutes to run. This is unusual.
Corrupt hosts file- Hosts file is corrupt.
32-bit Apps- This machine has 32-bits apps that may have problems in the future.
Hardware Information:
MacBook Pro (15-inch, Mid 2012)
MacBook Pro Model: MacBookPro9,1
1 2.7 GHz Intel Core i7 (i7-3820QM) CPU: 4-core
8 GB RAM -At maximum
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Battery: Health = Normal - Cycle count = 701
Video Information:
Intel HD Graphics 4000 - VRAM: 1536 MB
NVIDIA GeForce GT 650M - VRAM: 1024 MB
Color LCD 1680 x 1050
DELL P2317H 1920 x 1080
Drives:
disk0 - APPLE HDD HTS541010A9E662 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk0s2 [Core Storage Container] 999.35 GB
disk1 - Macintosh HD (Journaled HFS+) 998.97 GB (522.83 GB used)
disk0s3 - Recovery HD [Recovery] 650 MB
disk2 - WD My Passport 25F3 256.03 GB
External USB 5 Gbit/s USB
disk2s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk2s2 - P********d (Journaled HFS+) 255.68 GB (93.54 GB used)
disk3 - WD My Passport 25F3 256.03 GB
External USB 480 Mbit/s USB
disk3s1 - EFI (MS-DOS FAT32) [EFI] 210 MB
disk3s2 - P***********y (Journaled HFS+) 255.68 GB (164.18 GB used)
Mounted Volumes:
disk1 - Macintosh HD 998.97 GB (475.89 GB free)
Journaled HFS+
Mount point: /
disk2s2 - P********d 255.68 GB (162.15 GB free)
Journaled HFS+
Mount point: /Volumes/P********d
disk3s2 - P***********y 255.68 GB (91.51 GB free)
Journaled HFS+
Mount point: /Volumes/P***********y
disk4s2 - T******************s 2.00 TB (379.17 GB free)
Mac OS Extended (Case-sensitive, Journaled)
Disk Image
Mount point: /Volumes/T******************s
Network:
Interface en0: Ethernet
Interface en4: iPhone
Interface fw0: FireWire
Interface en1: Wi-Fi
802.11 a/b/g/n
Interface en3: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
System Software:
macOS High Sierra 10.13.6 (17G65)
Time since boot: About a day
Configuration Files:
/etc/hosts - Count: 0 - Corrupt!
Security:
System | Status |
---|
Gatekeeper | Enabled |
System Integrity Protection | Enabled |
Unsigned Files:
Launchd: ~/Library/LaunchAgents/com.spotify.webhelper.plist
Executable: ~/Library/Application Support/Spotify/SpotifyWebHelper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.wdc.WD-Discovery.plist
Executable: /Applications/WD Discovery/WD Discovery.app/Contents/MacOS/WD Discovery --autolaunch
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.amazon.sendtokindle.launcher.plist
Executable: /usr/bin/stkLaunchAgent.sh
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/jp.co.canon.MasterInstaller.plist
Executable: /Library/PrivilegedHelperTools/jp.co.canon.MasterInstaller
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchAgents/com.wdc.WDTrashObserver.plist
Executable: /Applications/WD Discovery/WD Discovery.app/Contents/WDTrashObserver
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.adobe.SwitchBoard.plist
Executable: /Library/Application Support/Adobe/SwitchBoard/SwitchBoard.app/Contents/MacOS/launch.switchboard
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
41 32-bit apps
Kernel Extensions:
/Library/Extensions
Pen Tablet.kext (Wacom Technology Corp., Pen Tablet 5.3.7-6 - SDK 10.12)
/System/Library/Extensions
LaCieScsiType00.kext (1.9.1 - SDK 10.5)
System Launch Agents:
[Not Loaded] | 16 Apple tasks |
[Loaded] | 161 Apple tasks |
[Running] | 100 Apple tasks |
[Killed] | 15 Apple tasks |
[Other] | 2 Apple tasks |
System Launch Daemons:
[Not Loaded] | 38 Apple tasks |
[Loaded] | 178 Apple tasks |
[Running] | 103 Apple tasks |
[Killed] | 16 Apple tasks |
Launch Agents:
[Running] | com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-11-04) |
[Loaded] | com.wdc.WD-Discovery.plist (? 61ae7c00 - installed 2018-09-27) |
[Other] | com.lacie.LaCieDesktopManagerAgent.plist (? 1d7977d3 - installed 2017-11-06) |
[Running] | com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-01) |
[Other] | com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2018-02-15) |
[Loaded] | com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-17) |
[Running] | com.wacom.pentablet.plist (Wacom Technology Corp. - installed 2016-10-11) |
[Not Loaded] | com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2018-11-04) |
[Running] | com.wdc.WDTrashObserver.plist (? fce4d9b2 - installed 2018-09-27) |
[Running] | com.amazon.sendtokindle.launcher.plist (? d18c2039 - installed 2016-09-27) |
[Not Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-01) |
Launch Daemons:
[Other] | com.lacie.LaCieDesktopManagerDaemon.plist (? f806c6ee - installed 2015-10-27) |
[Loaded] | com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2017-11-27) |
[Loaded] | com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2012-04-02) |
[Running] | com.sonos.SonosLibraryServer.plist (Sonos, Inc. - installed 2018-09-29) |
[Loaded] | jp.co.canon.MasterInstaller.plist (? d0637166 - installed 2017-12-22) |
[Loaded] | com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-15) |
[Running] | com.adobe.acc.installer.v2.plist (Adobe Systems, Inc. - installed 2018-11-04) |
[Running] | com.prosoftnet.idrivedaemon.plist (IDrive Incorporated - installed 2018-07-25) |
[Loaded] | com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-17) |
[Loaded] | com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-01) |
[Loaded] | com.adobe.SwitchBoard.plist (? 856489a3 - installed 2017-10-27) |
[Running] | com.prosoftnet.idwifimanager.plist (IDrive Incorporated - installed 2018-07-25) |
[Loaded] | com.prosoftnet.idsyncdaemon.plist (IDrive Incorporated - installed 2018-07-25) |
[Loaded] | com.apple.installer.osmessagetracing.plist (Apple - installed 2018-07-04) |
[Loaded] | com.prosofteng.DriveGenius.locum.plist (PROSOFT Engineering, Inc. - installed 2017-06-14) |
[Loaded] | com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-15) |
User Launch Agents:
[Loaded] | com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2018-01-31) |
[Loaded] | com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24) |
[Loaded] | com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-01-30) |
[Running] | com.spotify.webhelper.plist (? 0 - installed 2018-10-18) |
[Running] | com.prosofteng.DGMonitor.plist (PROSOFT Engineering, Inc. - installed 2017-12-12) |
User Login Items:
AdobeResourceSynchronizer.app (Adobe Systems, Inc. - installed 2018-10-25)
(/Applications/Adobe Acrobat Reader DC.app/Contents/Helpers/AdobeResourceSynchronizer.app)
AppCleaner SmartDelete (Julien Ramseier - installed 2018-04-06)
(/Applications/AppCleaner.app/Contents/Library/LoginItems/AppCleaner SmartDelete.app)
Backup and Sync.app (Google, Inc. - installed 2018-10-05)
(/Applications/Backup and Sync.app)
CIJSUAgent (Canon Inc. - installed 2017-12-22)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility2.app/Contents/Library/LoginItems/CIJSUAgent.app)
CIJSULAgent (Canon Inc. - installed 2017-12-22)
(/Applications/Canon Utilities/IJ Scan Utility/Canon IJ Scan Utility Lite.app/Contents/Library/LoginItems/CIJSULAgent.app)
Day One Helper (App Store - installed 2018-10-17)
(/Applications/Day One.app/Contents/Library/LoginItems/Day One Helper.app)
Dropbox.app (Dropbox, Inc. - installed 2018-11-07)
(/Applications/Dropbox.app)
FreeSpace.app (App Store - installed 2017-06-14)
(/Applications/FreeSpace.app)
IDriveMonitor.app (IDrive Incorporated - installed 2018-07-27)
(/Library/Application Support/IDriveforMac/IDriveHelperTools/IDriveMonitor.app)
SpyderUtility.app (? - installed 2017-06-14)
(/Applications/Datacolor/Spyder4Elite/Support/SpyderUtility.app)
iTunesHelper.app (Apple - installed 2018-07-11)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
AdobeExManDetect: AdobeExManDetect 1.1.0.0 (installed 2017-10-30)
AdobeAAMDetect: 3.0.0.0 (installed 2018-11-04)
QuickTime Plugin: 7.7.3 (installed 2018-07-11)
AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-25)
Flash Player: 28.0.0.126 (installed 2017-12-14)
AdobePDFViewer: 19.008.20080 (installed 2018-10-25)
EPPEX Plugin: 10.0 (installed 2017-09-05)
FlashPlayer-10.6: 28.0.0.126 (installed 2017-12-14)
SharePointBrowserPlugin: 14.7.7 (installed 2017-09-29)
WacomTabletPlugin: WacomTabletPlugin 2.1.0.6 (installed 2016-10-11)
3rd Party Preference Panes:
Flash Player (installed 2017-11-27)
PenTablet (installed 2017-12-22)
Time Machine:
Time Machine information not available without Full Drive Access.
Performance:
System Load: 1.81 (1 min ago) 1.86 (5 min ago) 1.75 (15 min ago)
Nominal I/O speed: 2.55 MB/s
File system: 68.69 seconds
Write speed: 55 MB/s
Read speed: 47 MB/s
CPU Usage:
Type | Overall | Individual cores |
System | 7 % | 13 % | 10 % | 7 % | 4 % | 6 % | 2 % | 6 % | 6 % |
User | 2 % | 9 % | 0 % | 3 % | 0 % | 3 % | 0 % | 4 % | 0 % |
Idle | 91 % | 78 % | 90 % | 90 % | 96 % | 90 % | 98 % | 90 % | 94 % |
Top Processes by CPU:
Process (count) | Source | CPU | Location |
Other processes | ? | 62.80 % |
EtreCheck | App Store | 7.32 % |
helpd | Apple | 0.57 % |
ZoomOpener | ? | 0.56 % | ~/.zoomus/ZoomOpener.app |
mdworker (5) | Apple | 0.37 % |
Top Processes by Memory:
Process (count) | Source | RAM usage | Location |
EtreCheck | App Store | 509 MB |
firefox | Mozilla Corporation | 376 MB |
Spark | App Store | 340 MB |
Adobe Desktop Service | Adobe Systems, Inc. | 185 MB |
Dropbox | Dropbox, Inc. | 139 MB |
Top Processes by Network Use:
Process | Source | Input | Output | Location |
kernel_task | Apple | 17.41 GB | 193.70 GB |
IDriveDaemon | IDrive Incorporated | 2 MB | 5 MB |
Dropbox | Dropbox, Inc. | 1 MB | 1 MB |
mDNSResponder | Apple | 1 MB | 113 KB |
apsd | Apple | 50 KB | 69 KB |
Virtual Memory Information:
Available RAM | 2.26 GB |
Free RAM | 179 MB |
Used RAM | 5.74 GB |
Cached files | 2.08 GB |
Swap Used | 230 MB |
Software Installs (past 30 days):
Name | Version | Install Date |
Adobe Acrobat Reader DC (19.008.20074) | 2018-10-16 |
Day One | 2.9.1 | 2018-10-17 |
Evernote | 7.5.2 | 2018-10-17 |
Adobe Acrobat Reader DC (19.008.20080) | 2018-10-25 |
Gatekeeper Configuration Data | 156 | 2018-11-01 |
OneDrive | 18.175.0826 | 2018-11-02 |
Keynote | 8.0 | 2018-11-07 |
Pages | 7.0 | 2018-11-07 |
Numbers | 5.0 | 2018-11-07 |
Spark | 2.1.2 | 2018-11-12 |
EtreCheck | 5.0.2 | 2018-11-14 |
Clean up:
/Library/LaunchDaemons/com.lacie.LaCieDesktopManagerDaemon.plist
/Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LaCieDesktopManagerDaemon
Executable not found
/Library/LaunchAgents/com.lacie.LaCieDesktopManagerAgent.plist
/Applications/LaCie Desktop Manager.app/Contents/Helpers/LDM.app/Contents/MacOS/LDM
Executable not found
Diagnostics Information (past 7 days):
Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.
End of report