App problem, billing problem

Hi,

I have problem with two app: Safe24 - Find Family & Friends, Premium and Caller - Call Recorder.

I instal this app and both app ahve free trial period. When i see that this app is for money suddenly i cancel this app.

I did not use this app but I started to receive e-mail from apple where it write that i must to pay the bill, and now I can not install other programs because the problem with the payment method appears to me.

help me please, what to do?

[Image Edited by Host to Remove Personal Information]


iPhone 8 Plus, iOS 12.0.1

Posted on Nov 14, 2018 6:49 AM

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Posted on Nov 14, 2018 7:22 AM

If you didn't cancel their auto-renewals at least 24 hours prior to their auto-renewal dates you are likely to be charged. If you cancelled them more than 24 hours contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

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App problem, billing problem

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