App Store keeps asking me to enter my birth year

I am trying to purchase an app and when I log in it asks me to review my information. On the credit card/address screen it will not move forward when I click continue it asks me to enter my birth year. There is no place on the form to enter it. Where do I go iTunes? to get this corrected. I recently switched to Mac and am starting to question my decision.

MacBook Pro

Posted on Nov 14, 2018 5:35 PM

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3 replies

Nov 15, 2018 7:15 PM in response to tiedupes

Hello tiedupes,


Thanks for visiting the Apple Support Communities and asking for help with updating your billing information. I am happy to check this out with you.


1. Please check the information provided in this help article: If your payment method is declined, or you have a billing issue in the App Store or iTunes Store - Apple Support

2. If you are still experiencing issues, you can verify your information is correct with your Apple ID using this link and signing in: Apple ID - Your account for everything Apple.
Thanks and have a wonderful day.

Nov 16, 2018 2:19 AM in response to MoonJ.

Thanks for the information. After I posted my question I did some more exploring on the apple site and found my appleid account and corrected the problem. It would have been much more helpful if the App Store actually linked to the id account and had all of my information there to review and correct as they were requesting.

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App Store keeps asking me to enter my birth year

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