Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Email About Locked Apple Account

Has anyone received an email about their Apple account being locked? The email I received told me to click on the black “Verify Account” box within 24 hours or my Apple account would be permanently locked. But the grammar and syntax in the email are not correct. It might be phishing or some other scam. BE CAREFUL.

iPad Air, iOS 10.2

Posted on Nov 15, 2018 6:09 PM

Reply
2 replies

Nov 15, 2018 9:07 PM in response to arain

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information such as Social Security numbers.


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.


Avoid phishing emails, fake ‘virus‘ alerts, phony support calls, and other scams



Identifying legitimate emails from the iTunes Store



Send the e-mail to Apple as an attachment to a new e-mail before deleting it. You can forward as an attachment by going to Mail/Message/Forward as attachment.


reportphishing@apple.com

Email About Locked Apple Account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.