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new tab warning .. Mac cleaner virus

each time i open safari i get shocked by new tabs warning of viruses and ads to download mac keeper or any antivirus app, how can i stop it

Posted on Nov 16, 2018 6:23 AM

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Posted on Nov 16, 2018 6:26 AM

There are no known viruses that affect Macs, so clearly this is a scam. Do not download MacKeeper or any other AV software.

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

Of course, if you then revisit the site that is generating the pop-ups they will return.

1 reply
Question marked as Best reply

Nov 16, 2018 6:26 AM in response to jalalfromjeddah

There are no known viruses that affect Macs, so clearly this is a scam. Do not download MacKeeper or any other AV software.

Force Quit Safari ( command + option + esc keys).Then restart Safari holding the Shift key. If you still have problems Empty Caches (Safari menu > Preferences > Privacy > Remove all website data. (This will also remove history if you do not want to remove History open Safari Preferences > Advanced and check mark “Show Develop Menu” then choose “Empty Caches” from Develop Menu ).

Then go to Safari menu > Preferences > Extensions and check there. If there is an extension delete it.

If the problem persists then download and run Malwarebytes. Malwarebytes was developed by one of our own colleagues here in ASC and is about the most proven anti-malware software for Mac.

Of course, if you then revisit the site that is generating the pop-ups they will return.

new tab warning .. Mac cleaner virus

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