Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I cloud

Dears,


i try many time to buy new space the 50GB and i use my visa to buy it and its a valid card .. but when i write the information visa , I receive a email ( updates about the changes ) but not give me the new space ! Also no charges takes from my card , also i try with another visa but still not working the process ! Please i need to buy more space on my I cloud ASAP .


Thanks

Posted on Nov 16, 2018 1:46 PM

Reply
1 reply

Nov 17, 2018 4:29 PM in response to deema204

Good afternoon deema204,

Welcome to the Apple Support Communities!

If you are having trouble purchasing additional iCloud storage, click on the link below to reach out to the iTunes Store team directly regarding this transaction:

iTunes Store - Contact Us

Use this form for assistance with account and billing, code redemption, or purchase questions.

If your payment method is declined, or you have a billing issue in the App Store or iTunes Store
Take care.

I cloud

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.