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MacBook Pro won't recognize my Apple Music subscription

I have recently signed up for the 3-month trial period of Apple Music and it has been amazing so far. I signed up for it on my iPhone and most of my songs have transferred over to my MacBook Pro. However, when I went to look at the iTunes store on my MacBook Pro, I noticed there were prices next to all of the songs and when I looked into it, I realized my computer wasn't recognizing my Apple Music subscription. How do I get my laptop to recognize my Apple Music subscription?


Computer specs:

  • Model: A1708
  • macOS Mojave- Version 10.14.1
  • 13-inch
  • 2017
  • Processor: 2.3 GHz Intel Core i5
  • Memory: 16 GB 2133 MHz LPDDR3
  • Storage: 121 GB (44 GB available)


iTunes

Version 12.9.0.164

MacBook Pro, macOS High Sierra (10.13.4), A1708

Posted on Nov 16, 2018 4:12 PM

Reply
Question marked as Apple recommended

It is the same Apple ID logged into the Mac iTunes app as your iPhone or other devices?

When you go to the browse page on iTunes does it ask you to try it or does it load straight into the browse music page?


Go to Account > View My Account > Go to subscriptions > Manage > Do you see your Apple Music subscription there?


If all of that is looking in order that is a weird one. I'd try signing out and back into the iTunes store on your Macbook and see if it re-syncs up that you have an Apple Music subscription.


You can do this by going to Account > Sign out

Then attempt to sign in again via the same steps


Let me know if this helps or not

Posted on Nov 16, 2018 6:07 PM

1 reply
Question marked as Apple recommended

Nov 16, 2018 6:07 PM in response to Alex1817

It is the same Apple ID logged into the Mac iTunes app as your iPhone or other devices?

When you go to the browse page on iTunes does it ask you to try it or does it load straight into the browse music page?


Go to Account > View My Account > Go to subscriptions > Manage > Do you see your Apple Music subscription there?


If all of that is looking in order that is a weird one. I'd try signing out and back into the iTunes store on your Macbook and see if it re-syncs up that you have an Apple Music subscription.


You can do this by going to Account > Sign out

Then attempt to sign in again via the same steps


Let me know if this helps or not

MacBook Pro won't recognize my Apple Music subscription

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