You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I have problem with IOS12.1 music download

Problem with IOS 12.1 music downloads

Posted on Nov 17, 2018 12:00 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 18, 2018 12:50 PM

Hi there, deonfromhillcrest!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with not being able to download music and I’m happy to help! Next, I recommend checking out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit the Music app. Once it’s closed, Restart your iPhone, iPad, or iPod touch and test to see if the issues are still going on.
If they are still going on, check out this article to sign out and then Sign in to the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV. This step will temporarily remove any music you’ve saved for offline listening, you will have to redownload all the music saved for offline manually again. Once thats complete, check to see if you can download the songs.
Let me know the results and take care!

2 replies
Question marked as Top-ranking reply

Nov 18, 2018 12:50 PM in response to deonfromhillcrest

Hi there, deonfromhillcrest!
Thanks for reaching out to the Apple Support Communities! It sounds like you are having an issue with not being able to download music and I’m happy to help! Next, I recommend checking out this article with steps for How to force an app to close on your iPhone, iPad, or iPod touch and quit the Music app. Once it’s closed, Restart your iPhone, iPad, or iPod touch and test to see if the issues are still going on.
If they are still going on, check out this article to sign out and then Sign in to the iTunes Store on your iPhone, iPad, iPod touch, Mac, PC, or Apple TV. This step will temporarily remove any music you’ve saved for offline listening, you will have to redownload all the music saved for offline manually again. Once thats complete, check to see if you can download the songs.
Let me know the results and take care!

I have problem with IOS12.1 music download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.