User profile for user: MoonJ. MoonJ. User level: Community Specialist Nov 19, 2018 4:52 PM in response to di.annaaa Hello di.annaaa. If I'm understanding correctly, you are having some trouble activating FaceTime on your MacBook Pro. I will be glad to help. Please see the following resource for some steps to help: If you can't sign in to your iMessage account or FaceTime on your Mac Cheers. Show more Less Reply Link