Trackpad still not connecting
I have an iMac 2013 running OS High Sierra 10.13.6.
Trackpad has worked fine since I bought the machine. Yesterday I changed from my regular rechargeable batteries to some Duracells. When I reconnected the trackpad it worked to start with but shaky and delayed pointer movement until it disconnected entirely.
I've followed the previous questions and solutions and tried:
- removing the battery cap, restarting, replacing battery cap, press and holding the on button but it never connects.
- resetting the PRAM and SMC.
- following the first step again removing battery cap etc
- replacing the batteries back to the original rechargeables that worked before as they have no fully charged.
- step 1 again.
Still no luck.
I can connect a wireless mouse with no problem.
When I go into Bluetooth settings and try deleting the trackpad, it magically reappears almost immediately. There is also no + button to try and add the trackpad that way.
Would love a solution! Thanks!
iMac, macOS High Sierra (10.13.5)