HI Apple Team,
I have a problem with the subscription cancellation. I could not find the button to cancel my app subscription. I have attached pic with my app without cancellation button
iPhone 7 Plus, iOS 11.2, upgrade to 11.3
The subscription in the screen shot is already canceled, as it says “Expires Dec 14, 2018”. It also says “If you resubscribe …”. Subscriptions that are already canceled, do not feature a Cancel link anymore.
The subscription in the screen shot is already canceled, as it says “Expires Dec 14, 2018”. It also says “If you resubscribe …”. Subscriptions that are already canceled, do not feature a Cancel link anymore.
I agree that using the word ‘autorenew’ like that on the subscription page is confusing. Good apps wouldn’t do that.
It is cancelled now according to the screen shot, and will expire at the date mentioned. Do not select one of the options, as that will re-subscribe you.
If you experience further problems with this app, then use the ‘report a problem’-link in the invoice email for payments regarding this app. Apple will have consequences for developers of apps that try to be deceptive and generate a lot of complaints. Apple can opt to refund users, if the complaint and request have been deemed justified.
But it says "autorenew" and when it Expires on each month. It automatically charged my credit card for the month. How could i unsubscribed that app or remove it??
Thanks
APPs Canceled Subscription
