You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I received an invoice that an order for a book was placed. I think my account has need hacked. What should I do?

I recently received an invoice for a book that i did not order. I think my account has been hacked. What do I do to cancel this order and see if I was hacked.

Posted on Nov 21, 2018 8:11 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 21, 2018 8:30 AM

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see the following which includes information about changing your password if someone else has access to your account: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

Nov 21, 2018 8:30 AM in response to trautsr

If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


You can use the following instructions to determine if it is a real charge, what it is for, and to report a problem: Get help with an item purchased from the App Store, iTunes Store, or iBooks Store - Apple Support


Also see the following which includes information about changing your password if someone else has access to your account: If you see 'itunes.com/bill' or an unfamiliar charge on your statement - Apple Support

I received an invoice that an order for a book was placed. I think my account has need hacked. What should I do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.