We don’t have sufficient information to reset your security questions

You need to contact Apple's Account Security team. To reach them, clickhereand pick a method; if you can't use any of the ones listed, fill out and submitthis form.

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You need to contact the apple support team. Go on: //http.apple.support.com, then go on Apple ID support and start to have a conversation with the staff. I hope you can reset them.