How do I uninstall Mojave from my iMac?
Since I installed it everything -- files, apps-- is taking forever to open, even keyboard is slow!!!
iMac (21.5-inch, Late 2012), OS X Mavericks (10.9.5), love my iMac......Mac user for many, many years!
You can return to your previous system by erasing your entire hard drive and restoring the previous system from the backup you made before upgrading. Make sure you have a full backup before doing this, just in case.
You can return to your previous system by erasing your entire hard drive and restoring the previous system from the backup you made before upgrading. Make sure you have a full backup before doing this, just in case.
Before you revert to whichever system you were using before try resetting the SMC How to reset the System Management Controller (SMC) on your Mac - Apple Support
If it's still slow it could be a software problem, run and post an etrecheck report http://etrecheck.com/
If you still insist on reverting erase and reformat the hard drive and restore from the backup you made before upgrading How to reinstall macOS from macOS Recovery - Apple Support
Maggie’s iMac 2018-11-26
Page 1
EtreCheck version: 5.0.2 (5015)
Report generated: 2018-11-26 04:49:05
Download EtreCheck from https://etrecheck.com
Runtime: 4:54
Performance: Good
Sandbox: Enabled
Full drive access: Disabled
Problem: Computer is too slow
Description:
Installed Mojave and computer takes forever to reach programs, and sometimes I have to force quit
Major Issues:
Anything that appears on this list needs immediate attention.
Unsigned files - There are unsigned software files installed that could be adware and should be reviewed.
More than one antivirus app - This machine has multiple antivirus apps installed.
Minor Issues:
These issues do not need immediate attention but they may indicate future problems.
Out of RAM - This machine is running short on RAM and has a mechanical hard drive, reducing the speed of the virtual m
emory system.
32-bit Apps - This machine has 32-bits apps that may have problems in the future.
Abnormal shutdown - Your machine shut down abnormally.
Hardware Information:
iMac (21.5-inch, Late 2012)
iMac Model: iMac13,1
1 2.7 GHz Intel Core i5 (i5-3330S) CPU: 4-core
8 GB RAM - Upgradeable
BANK 0/DIMM0 - 4 GB DDR3 1600 ok
BANK 1/DIMM0 - 4 GB DDR3 1600 ok
Video Information:
NVIDIA GeForce GT 640M - VRAM: 512 MB
iMac 1920 x 1080
Drives:
disk0 - APPLE HDD ST1000LM024 1.00 TB (Mechanical - 5400 RPM)
Internal SATA 3 Gigabit Serial ATA
disk0s1 - EFI (MS-DOS FAT32) 210 MB
disk1 1000.00 GB (Shared by 4 volumes)
disk1s1 - Macintosh HD (APFS) (Shared - 180.19 GB used)
disk1s2 - Preboot (APFS) (Shared)
disk1s3 - Recovery (APFS) (Shared)
disk1s4 - VM (APFS) (Shared - 5.37 GB used)
disk2 - G-DRIVE mobile USB 1.00 TB
External USB 5 Gbit/s USB
disk2s1 - EFI (MS-DOS FAT32) 210 MB
disk2s2 - G****************B (Journaled HFS+) 999.86 GB (424.84 GB used)
disk2s3 - B*******X (Journaled HFS+) 134 MB
Mounted Volumes:
disk1s1 - Macintosh HD 1000.00 GB (813.70 GB free)
APFS
Maggie’s iMac 2018-11-26
Page 2
Mount point: /
disk1s4 - VM (Shared - 5.37 GB used)
APFS
Mount point: /private/var/vm
disk2s2 - G****************B 999.86 GB (575.02 GB free)
Journaled HFS+
Mount point: /Volumes/G****************B
Network:
Interface fw0: Thunderbolt FireWire
Interface en1: Wi-Fi 2
802.11 a/b/g/n
Interface en4: Bluetooth PAN
Interface bridge0: Thunderbolt Bridge
Interface en0: Ethernet
System Software:
macOS Mojave 10.14.1 (18B75)
Time since boot: About an hour
Security:
System Status
Gatekeeper Enabled
System Integrity Protection Enabled
Unsigned Files:
Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/Application Scripts/Amazon Cloud Drive/restart_app.plist
Executable: /usr/bin/osascript '~/Library/Application Scripts/Amazon Cloud Drive/restart_app.scpt' '/Applications/Amazon
Photos.app' com.amazon.clouddrive.mac
Details: Restrictive config permissions - possibly adware
Launchd: /Library/LaunchDaemons/com.logmein.raupdate.plist
Executable: /Library/Application Support/LogMeIn/update/raupdate /s
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.webroot.security.mac.plist
Executable: /usr/local/bin/WSDaemon 'Webroot Mac Security Daemon'
Details: Exact match found in the whitelist - probably OK
Launchd: ~/Library/LaunchAgents/com.citrixonline.GoToMeeting.G2MUpdate.plist
Executable: ~/Library/Application Support/CitrixOnline/GoToMeeting/G2MUpdate
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist
Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool
Details: Exact match found in the whitelist - probably OK
Launchd: /Library/LaunchDaemons/com.webroot.webfilter.mac.plist
Executable: /usr/local/bin/WFDaemon 'Webroot Mac Web Filter Daemon'
Details: Exact match found in the whitelist - probably OK
32-bit Applications:
12 32-bit apps
Kernel Extensions:
/Applications/Webroot SecureAnywhere.app
SecureAnywhere.kext (8.0.4 - SDK 10.7)
Maggie’s iMac 2018-11-26
Page 3
/Applications/zoom.us.app
ZoomAudioDevice.kext (1.1 - SDK 10.8)
/Library/Application Support/LogMeIn/drivers
LogMeInSoundDriver.kext (LogMeIn, Inc., 4.1.8417)
System Launch Agents:
System Launch Daemons:
Launch Agents:
com.oracle.java.Java-Updater.plist (App Store - installed 2017-07-21)
com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2017-07-25)
com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)
com.webroot.WRMacApp.plist (6Q6RVXVYC2 - installed 2018-08-01)
com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2017-07-25)
com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2017-07-25)
Launch Daemons:
com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-15)
com.webroot.security.mac.plist (? e491c976 - installed 2018-08-01)
com.logmein.raupdate.plist (? 1b34bb66 - installed 2013-12-16)
com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)
com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2017-07-25)
com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2017-07-21)
com.webroot.webfilter.mac.plist (? d7bf15b7 - installed 2018-04-18)
com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2016-07-23)
User Launch Agents:
com.citrixonline.GoToMeeting.G2MUpdate.plist (? 0 - installed 2017-03-10)
com.adobe.ARM.***.plist (Adobe Systems, Inc. - installed 2015-05-06)
User Login Items:
Amazon Photos.app (AMZN Mobile LLC - installed 2018-11-21)
(/Applications/Amazon Photos.app)
Box Edit.app (? - installed 2018-10-12)
(~/Library/Application Support/Box/Box Edit/Box Edit.app)
Box Local Com Server.app (? - installed 2018-10-12)
(~/Library/Application Support/Box/Box Edit/Box Local Com Server.app)
iTunesHelper.app (Apple - installed 2018-11-19)
(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Internet Plug-ins:
Flip4Mac WMV Plugin: 3.2.0.16 (installed 2014-04-29)
FlashPlayer-10.6: 31.0.0.153 (installed 2018-11-20)
QuickTime Plugin: 7.7.3 (installed 2018-11-19)
AdobePDFViewerNPAPI: 11.0.23 (installed 2017-12-01)
AdobePDFViewer: 11.0.23 (installed 2017-12-01)
Maggie’s iMac 2018-11-26
Page 4
Flash Player: 31.0.0.153 (installed 2018-11-20)
EPPEX Plugin: 10.0 (installed 2012-05-24)
LogMeIn: 1.0.1014 (installed 2015-01-16)
LogMeInSafari32: 1.0.1014 (installed 2015-01-16)
Silverlight: 5.1.40416.0 (installed 2015-06-16)
JavaAppletPlugin: Java 8 Update 144 build 01 (installed 2017-08-28)
Safari Extensions:
Box Tools Safari Extension - App Store (installed 2018-10-12)
3rd Party Preference Panes:
Flash Player (installed 2018-11-15)
Flip4Mac WMV (installed 2013-03-29)
Java (installed 2017-08-28)
Time Machine:
Time Machine information not available without Full Drive Access.
Performance:
System Load: 1.21 (1 min ago) 1.30 (5 min ago) 1.40 (15 min ago)
Nominal I/O speed: 5.12 MB/s
File system: 54.81 seconds
Write speed: 84 MB/s
Read speed: 93 MB/s
CPU Usage:
Type Overall Individual cores
System 2 % 5 % 2 % 1 % 0 %
User 1 % 2 % 1 % 0 % 0 %
Idle 97 % 93 % 97 % 99 % 100 %
Top Processes by CPU:
Process (count) Source CPU Location
Other processes ? 7.06 %
EtreCheck App Store 4.06 %
Amazon Photos AMZN Mobile LLC 0.15 %
osascript ? 0.06 % /usr/bin
UserEventAgent Apple 0.05 %
Top Processes by Memory:
Process (count) Source RAM usage Location
EtreCheck App Store 489 MB
Amazon Photos AMZN Mobile LLC 301 MB
com.apple.WebKit.WebContent (3) Apple 198 MB
Mail Apple 172 MB
Safari Apple 135 MB
Top Processes by Network Use:
Process Source Input Output Location
Mail Apple 7 MB 401 KB
mDNSResponder Apple 170 KB 52 KB
apsd Apple 9 KB 25 KB
rapportd Apple 5 KB 14 KB
netbiosd Apple 6 KB 4 KB
Maggie’s iMac 2018-11-26
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Virtual Memory Information:
Available RAM 2.02 GB
Free RAM 173 MB
Used RAM 5.98 GB
Cached files 1.85 GB
Swap Used 5 MB
Software Installs (past 30 days):
Name Version Install Date
Gatekeeper Configuration Data 156 2018-11-01
Numbers 5.0 2018-11-17
Pages 7.0 2018-11-17
Calendars 2.7.2 2018-11-19
Adobe Flash Player 2018-11-20
EtreCheck 5.0.2 2018-11-26
Diagnostics Information (past 7 days):
2018-11-26 02:57:09 Last Shutdown Cause: 0 - Power loss
Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.
End of report
The issue is likely NOT with Mojave but with what is installed on your computer. However we need to know what has been installed so we can look for obvious issues.
Please post an EtreCheck report of your system and we can look for any obvious issues. Please click the link, download and run the free version of the app and then post the complete report it produces as your reply to this message.
Ran the report, attached as .pdf file. Hope this works. I do have TimeMachine backing up regularly.
Thanks for any help. Computer worked fine and fast before I installed the Mojave. Not sure I really need this new operating system.
***
Too much of a good thing is just ………WONDERFUL!
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Please copy and paste the report in a reply.
Please post the EtreCheck report, otherwise we cannot read it or help you any further.
You have multiple antivirus apps installed. Remove ALL of them. Antivirus software on a Mac is counterproductive.
I have had WebRoot for 3-4 years on this computer. Only thing changed was installing Mojave. Looking at my apps I only see Webroot. where will find the second anti virus app?
Also downloaded Amazon photos.
dissatisfaction with Mojave
