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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Greetings, jaleisha.
I see that the keyboard you're using on your iPhone 6s isn't responding as expected. The spacebar actually backspaces and predictive text doesn't always respond correctly either. I'm happy to help.
About the keyboards settings on your iPhone, iPad, and iPod touch -- If you're using a third-party, switch back to the keyboard for your country by tapping Settings > General > Keyboard > Keyboards. Test the issue if you changed keyboards. If the issue doesn't happen with the native keyboard, remove the third-party keyboard and restart your phone. When your phone returns to the Home screen, re-add the third-party and test the issue. If you're using the native keyboard, continue to the next step.
How to back up your iPhone, iPad, and iPod touch -- Since restarting your iPhone hasn't resolve the issue, please be sure to have a fresh backup to keep your personal information safe. In order to back up your Health data, the backup needs to be encrypted. iCloud does this automatically, but iTunes doesn't. If you'd like to use iTunes to back up your iPhone, refer to this article: About encrypted backups in iTunes
If you can't update or restore your iPhone, iPad, or iPod touch -- Even though the title of the article isn't specific to your issue, the section titled "Put your device in recovery mode and set it up again" will walk you through all the steps to reinstall the iOS software on your device. Test the issue once again.
Let me know how that goes, and take care!
Thank you for trying those steps, jaleisha. It's appreciated. Since reinstalling the iOS didn't resolve the issue, I'd like for you to restore your iPhone 6s and set it up as a new phone to test.
How to back up your iPhone, iPad, and iPod touch -- If you didn't back up your iPhone previously, please be sure to backup your iPhone before proceeding.
Restore your iPhone, iPad, or iPod to factory settings -- With this process, once your iPhone restarts at the end, choose to set it up as a new iPhone. Feel free to sign into iCloud and iTunes & App Store, download some of your applications and sync your information to your phone, but do not restore the backup you just created. Test the issue for a bit. If everything is working as expected, restore your iPhone again but select the backup you made to place your information back on your phone.
Apple - Support - Product Selection — If the issue happens after setting it up as a new iPhone, please contact Apple Support. After selecting this link, choose Apps & Features > The topic is not listed and use "Keyboard problems" as the issue. Then select the method you'd like to contact them with.
Cheers!
I tried doing what you recommended with ITunes and the problem still occurs sometimes. When it happens I still hard reset it goes away. I’m typing this on safari on my phone and it’s not happening, but will happen in other apps and lessenger
Keyboard issues
