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Cannot login apple id to new iPhone

Dear All,


My friend's old iPhone is completely damage. He bought a new iPhone and he login his apple ID. User name and password is correct and also still using his mail. But, he cannot receive verification code. How can he use his apple ID with other ways? Please help me any idea for that. Thanks a lot to all.

Posted on Nov 22, 2018 7:38 PM

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Posted on Nov 22, 2018 8:29 PM

See if this helps. Note the last section for steps to recover the account if necessary.



Apple ID - Get a verification code and sign in with two-factor authentication

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Cannot login apple id to new iPhone

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