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Why can't I update my apps?

Whenever I try to update my apps, it asks for the password of my old Apple ID. I have tried signing in and out with my new Apple ID. I have deleted my old ID.

Posted on Nov 22, 2018 7:19 PM

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Question marked as Apple recommended

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired.

Posted on Nov 22, 2018 8:45 PM

1 reply
Question marked as Apple recommended

Nov 22, 2018 8:45 PM in response to zenifa

A request for another Apple ID password is often caused by updates to apps/purchases that were made when using the other ID. Those purchases are tied to the other ID and can't be transferred. One option is to delete the apps/purchases made by the other ID and download them using the new ID if desired.

Why can't I update my apps?

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