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Carolybou Author

Level 1

8 points

I cannot find purchased music-is it gone?

I cannot find music I purchased A while back in iTunes. It says purchased I looked in my purchase history-definitely purchased it with the Apple ID I always use. I cannot find it anywhere. I go to iTunes Store and click “more” then “purchased” and it doesn’t show up there

Posted on Nov 23, 2018 8:30 PM

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Apple recommended

Level 10

334,111 points

If it's still in the store, and if it's not showing for redownloading, check to see if you've hidden it from there : Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support

Posted on Nov 24, 2018 2:31 AM

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2 replies

Apple recommended

Level 10

334,111 points

Nov 24, 2018 2:31 AM in response to Carolybou

If it's still in the store, and if it's not showing for redownloading, check to see if you've hidden it from there : Hide and unhide music, movies, TV shows, audiobooks, and books - Apple Support

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Carolybou Author

Level 1

8 points

Nov 27, 2018 4:57 PM in response to King_Penguin

I had checked that and it didn’t work. Thanks for your reply though!

I finally contacted Apple and they restored the purchase leaving a happy customer!

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I cannot find purchased music-is it gone?

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