Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

REFUND

Hello Communities


I have an app that worked while it was free but after paying for it, it no longer works and don't know if it is the paying or the updating to IOS 12.1 however I found out how to get the refund but it is not what I need. It suggested that I need to find my invoice, select report problem on the invoice and then a link to contact developer which I have already done so there is nothing to suggest a refund as such. The developer was lovely and said he does not have access to process a refund and that I need to go through apple and so Here I am asking for help on how to do that.


Many thanks


Cute Lilly

iPad Pro Wi-Fi, iOS 12.1, 2nd gen 20 17

Posted on Nov 23, 2018 10:42 PM

Reply
Question marked as Best answer

To contact iTunes Support : http://reportaproblem.apple.com or http://www.apple.com/support/itunes/ww

Posted on Nov 24, 2018 1:04 AM

Similar questions

2 replies

REFUND

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.