Sync Stuck - Syncing Lyrics to iPhone XS

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Sync Stuck - Syncing Lyrics to iPhone XS

I plugged my new iPhone XS into my MacBook Pro. I am running the latest versions of IOS Mojave and itunes. Why is the sync stuck on "Syncing Lyrics to my iPhone XS (step 5 of 5)".... ? I have been googling the problem without any suggestions. It was running all night and morning. Do I just have to wait for it to finish? Anyone else having this problem?

iPhone XS, iOS 12.1

Posted on Nov 24, 2018 10:03 AM

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Answer 1

Joseph_S.

Community Specialist

Nov 26, 2018 9:01 AM in response to millstonemom

Good morning millstonemom!

I see that your iTunes has stopped syncing to your iPhone. I'd like to help.

Make sure that you're connected to a stable Wi-Fi connection on your MacBook Pro, and that the syncing cable hasn't disconnected. If you have security software, temporarily disabling it might help since sometimes this can cause interruptions in syncing.

You may need to try syncing again if it's been frozen for some time. If you run into the issue where it stops like it did before, try these steps here. While the title of the article is for a different issue, it can resolve syncing issues as well: If you see an error in iTunes on your Mac or PC

Take care.

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Sync Stuck - Syncing Lyrics to iPhone XS

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