I need to reset my password on my iphone 5. It has been disabled. How do I do this?

I need to reset my password on my iphone 5. It has been disabled. How do I do this?

Posted on Nov 24, 2018 10:48 AM

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8 replies

Nov 24, 2018 10:54 AM in response to carolinefromstrongsville

What is disabled? The phone or your Apple ID?


Passcode - If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled

Apple ID is locked or disabled


If you have changed your password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide


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I need to reset my password on my iphone 5. It has been disabled. How do I do this?

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