Do I need a firewall?
I allowed access to a person who said he represents apple and wanted me to get a google $500.00gift card for him to add a firewall and save my laptop?
MacBook Pro (13-inch Mid 2012), OS X Yosemite (10.10.3)
User profile for user:
MoonJ.
User level:
Community Specialist
Hello Stanley,
Thank you for using Apple Support Communities!
I understand from your post that you allowed access to someone who said they represented Apple and is requesting you purchase a Google gift card in order to add a firewall to save your laptop. What you are describing sounds like a scam. The following article has some helpful information which you may find useful in reporting this to Apple:
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Best Regards.
Thank you for using Apple Support Communities!
I understand from your post that you allowed access to someone who said they represented Apple and is requesting you purchase a Google gift card in order to add a firewall to save your laptop. What you are describing sounds like a scam. The following article has some helpful information which you may find useful in reporting this to Apple:
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support
Best Regards.