Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock. What to do

I bought iPhone x for 700 from this guy and he didn't turn off the activation lock. And I'm stuck here can't contact him to refund or fix this I can't find him at all can someone help me what can I do.

Posted on Nov 25, 2018 8:55 AM

Reply
Question marked as Best reply

Posted on Nov 25, 2018 8:56 AM

Only the previous owner can turn off Activation lock.

4 replies

Activation lock. What to do

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.