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Personal Contact Card Wont' Update

The information in my contact card is old! Every time I go in and try to update it, it reverts back to the old information. What am I doing wrong?!

iPhone 8 Plus

Posted on Nov 25, 2018 3:06 PM

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Question marked as Top-ranking reply

Posted on Nov 27, 2018 8:34 AM

Hi ataublieb,

It sounds like you're having some trouble editing your contact on your iPhone. I want to help you make sure Contacts is behaving as expected, and get the right info on your contact.

Let's start by making sure your My Info and My Card are selected correctly.

Go to Settings > Contacts. Do you have your contact selected for "My Info" and is iCloud your default account?

If those are both selected correctly, we can try to edit the information by going to Contacts > My Card, which should be right at the top.

What happens if you change your info here? Do you have multiple contacts with your name on them?

Let me know if changing those settings helps.

Thanks for using the Apple Support Communities.
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Question marked as Top-ranking reply

Nov 27, 2018 8:34 AM in response to ataublieb

Hi ataublieb,

It sounds like you're having some trouble editing your contact on your iPhone. I want to help you make sure Contacts is behaving as expected, and get the right info on your contact.

Let's start by making sure your My Info and My Card are selected correctly.

Go to Settings > Contacts. Do you have your contact selected for "My Info" and is iCloud your default account?

If those are both selected correctly, we can try to edit the information by going to Contacts > My Card, which should be right at the top.

What happens if you change your info here? Do you have multiple contacts with your name on them?

Let me know if changing those settings helps.

Thanks for using the Apple Support Communities.
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Personal Contact Card Wont' Update

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