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Accidental purchase would like refund

Hi everyone,


I'm trying to get a refund for a completely accidental purchase bc my finger was on the button and it registered my fingerprint for purchase. I've reported the problem but it says we could not process this request. I tried twice and got the same immediate response. Any help would be great.


Thank you

iPhone 8

Posted on Nov 26, 2018 12:10 PM

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Question marked as Apple recommended

Report a problem -

https://www.apple.com/emea/support/itunes/contact.html


ASC - Late 2012 Mac mini, macOS 10.14.1;  Watch, series 3 cellular, watchOS 5.1.1; iPad Air 2 & iPhone 8+, iOS 12.1; TV 4th Gen, tvOS 12.1;  Airport Express w/ Airplay 2

Posted on Nov 26, 2018 2:06 PM

1 reply

Accidental purchase would like refund

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