iPhone XR not charging

If your device charges slowly or won’t charge

Follow these steps and try again after each:

1. Check your charging cable and USB adapter for signs of damage, like breakage or bent prongs.* Don't use damaged accessories.
   
2. Use a wall power outlet and check for firm connections between your charging cable, USB wall adapter, and wall outlet or AC power cable, or try a different outlet.
3. Remove any debris from the charging port on the bottom of your device, then firmly plug your charging cable into your device. If the charging port is damaged, your device probably needs service.
   
4. Let your device charge for a half hour (if your device is unresponsive afterward, learn what to do).
5. Force restart your device:
   • On an iPad Pro 11-inch or iPad Pro 12.9-inch: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Power button until the device restarts.
   • On an iPhone 8 or later: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the Apple logo.
   • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
   • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.
6. Let your device charge for another half hour.
7. If your device still won’t power on or charge, take your device, charging cable, and charging adapter to an Apple Retail Store or Apple Authorized Service Provider for evaluation. You can also contact Apple Support.

Hello Quita. I have also experienced, seemingly, the same issue. Here are the details related to my experience.

- iOS was already at 12.1
- iPhone was unlocked (or locked)
- Tried multiple cables (Apple brand)
- Tried multiple power bricks (Apple iPad brand)
- Tried multiple outlets, including PC
- Rebooted the device multiple times

Nothing worked.

I then searched the web and found a solution to turn on access to USB Accessories when the screen is locked. Even though this issue was addressed in iOS 12.1, I wanted to try it anyway. It didn't work intially. I then turned the settings off and on several times, rebooted several times and then the phone started to charge like there was never an issue. While I don't have an issue anymore, I still called Apple care to let them know what I experienced.

Have you solved your issue yet? If so, what did you do?
Thank you

I have had the same issue. Day after update to 12.1.1. Reset phone, awake, actively using. Using Apple charger and cord that came with it. Verified it works on 5 other devices. Turned the usb accessory switch on and off a bunch of times.

Gave up and left it plugged in and went to bed with plans to go to Apple store first thing. Wake up to it showing that it is connected to power and charged. It’s like the problem never happened. Honestly this makes me even more nervous. At what critical point is it going to happen again?

It’s like the weird sound your car makes until you go to the mechanic and can’t get it to repeat.

Yup. Says so in the post. In fact it was brand new out of box from my XR as I had been using my previous charger and cord from my iPhone 6. Yes believe it, my iPhone 6 cord and charger still work. XR wouldn’t charge with either. Until it suddenly would. By the way the chargers/cords were checked with multiple other devices and proved to be in good working order.

So so we can eliminate the charging apparatus as the cause.

Are you using the same charger that came with the device?

I just had the problem of my phone not charging. Restart didn't help. No charger worked. But a reset did the trick. Pain that I have to reset all my settings.

As suggested, tried to reset network settings ( to save pain) - didn't work; reset all settings - worked. Last 3 yrs - i'm not amazed by software and hardware quality we get for premium price.