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Can't enter billing address after I changed country

Dear Apple fans and users,


Any help will be much appreciated.


I moved to Poland and changed a country in my apple id. To do that apple requested that I sign off apple music, so I did. Now that I have changed region I want to purchase apple music again (and other apps) and my billing info just wouldn't change: every method that I try (iPhone, iTunes on desktop, web) just wouldn't save new billing info that I enter.


iPhone

Saves new billing info but then is resetting itself: requesting it again with all fields displaying my old billing.

iTunes: same as iPhone

Web: just says "Please enter a valid expiration month" - how can you possibly get it wrong? mm/yyyy = 01/2020 or 02/2012 or 03/2022 etc.

iPhone 8

Posted on Nov 27, 2018 11:49 AM

Reply
Question marked as Apple recommended

contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.


iTunes Support



iTunes Support – world wide

Posted on Nov 27, 2018 11:56 AM

1 reply

Can't enter billing address after I changed country

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