hi i upgraded me contract on Sunday for 64GB iphone XS,right now i am on holiday because i travelling overseas for a holiday.i turned on my brand new phone yesterday and i shocked to see the touch is not responding,i did soft reset.did restoration from itunes still same,can i do anything else as i am only coming back to South Africa after a month.
iPhone XS, iOS 12.1
Check that nothing (case / screen protector) is interfering with your touch screen.
Unfortuntely there are no further trobleshooting steps to take except those indicated in this support guide: Get help with the display on your iPhone, iPad, or iPod touch - Apple Support
If you get no improvements, have your XS inspected at an Apple Store:
Same issue with my new iphone XS- touch screen did not respond despite hard reset. Sent to Apple Store for repair, took 7 days for them to come back with a new phone replacement saying the issue cannot be fixed
iphone Xs touch not responding
