Am I able to exchange my Apple Watch?

i ordered the Apple series 3 and the 42mm accidentally and it is way too big on my wrist is there any way I could exchange it for the 38mm?

Posted on Nov 28, 2018 11:33 AM

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Question marked as Top-ranking reply

Posted on Nov 28, 2018 12:10 PM

If you bought it from the Online Store then call Apple to make arrangments for the return. You can also take it with your receipt to your local Apple vendor if you have one. In this case, you have 14 days from the date of purchase in which to make an exchange, no questions asked.


Contacting Apple Customer and Support Service

  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support: Contacting Apple for support and service including international calling numbers.
2 replies
Question marked as Top-ranking reply

Nov 28, 2018 12:10 PM in response to heidifromhudsonville

If you bought it from the Online Store then call Apple to make arrangments for the return. You can also take it with your receipt to your local Apple vendor if you have one. In this case, you have 14 days from the date of purchase in which to make an exchange, no questions asked.


Contacting Apple Customer and Support Service

  1. Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
  2. Primary support help at Contact Support.
  3. To contact product and tech support: Contacting Apple for support and service including international calling numbers.

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Am I able to exchange my Apple Watch?

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