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Cannot type into Spotlight after Mojave upgrade

I just upgraded/updated to Mojave and now I cannot type into Spotlight. When I open spotlight (either Command+Space or clicking the icon in the top right), the spotlight search bar comes up, but it disappears as soon as I try to type anything. I have rebooted into Safe mode and it still does not work for my account, but it does work if I log in with the Guest account. I tried the instructions to click the desktop, then spotlight, then delete, etc. and that had no effect. I tried to kill the Spotlight process and that also did not help.

Thanks.

~Joe


Additional info: I think spotlight is crashing when I try to type into it because the icon in the menu bar disappears briefly and then comes back.


Message was edited by: drcooljoe

MacBook Pro (Retina, 13-inch, Late 2013), macOS Mojave (10.14.1), null

Posted on Nov 28, 2018 11:38 PM

Reply

Similar questions

12 replies

Nov 29, 2018 9:25 AM in response to Luis Sequeira1

Thanks for your help!

I have never used EtreCheck before, so I hope this is what you are asking for.

EtreCheck version: 5.0.3 (5018)

Report generated: 2018-11-29 11:07:02

Download EtreCheck from https://etrecheck.com

Runtime: 2:14

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled





Problem: Apps are crashing



Major Issues: None



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Limited drive access - More information may be available with Full Drive Access.



Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2013)

MacBook Pro Model: MacBookPro11,1

1 2.6 GHz Intel Core i5 (i5-4288U) CPU: 2-core

16 RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 392



Video Information:

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600



Drives:

disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 500.07 GB

disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 342.86 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)



Mounted Volumes:

disk1s1 - Macintosh HD 500.07 GB (155.42 GB free)

APFS

Mount point: /



disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)

APFS

Mount point: /private/var/vm



Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge



System Software:

macOS Mojave 10.14.1 (18B75)

Time since boot: About 9 hours



Configuration Files:

/etc/hosts - Count: 4



Security:

System Status

Gatekeeper Enabled

System Integrity Protection Enabled



Unsigned Files:

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist

Executable: '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.bluejeans.app.detector.plist

Executable: ~/Library/Application Support/Blue Jeans/desktop/carmel-detector/startup/start-carmel-detector.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.pqrs.Karabiner.load.plist

Executable: /Library/Application Support/org.pqrs/Karabiner/startup.sh start

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK





32-bit Applications:

31 32-bit apps



Kernel Extensions:

/Applications/zoom.us.app

ZoomAudioDevice.kext (1.1 - SDK 10.8)



/Library/Application Support/org.pqrs/Karabiner

Karabiner.signed.kext (10.22.0 - SDK 10.12)



/Library/Application Support/org.pqrs/Karabiner-VirtualHIDDevice/Extensions

org.pqrs.driver.Karabiner.VirtualHIDDevice.v060800.kext (6.8.0 - SDK 10.13)



System Launch Agents:

[Not Loaded] 17 Apple tasks

[Loaded] 175 Apple tasks

[Running] 107 Apple tasks



System Launch Daemons:

[Not Loaded] 36 Apple tasks

[Loaded] 188 Apple tasks

[Running] 111 Apple tasks

[Other] One Apple task



Launch Agents:

[Not Loaded] com.oracle.java.Java-Updater.plist (? f25e83b6 - installed 2018-10-06)

[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-27)

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-11-27)

[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-02)

[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-05)

[Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26)

[Running] org.pqrs.karabiner.karabiner_console_user_server.plist (Fumihiko Takayama - installed 2018-05-30)

[Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2015-06-08)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-02)



Launch Daemons:

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-15)

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)

[Not Loaded] org.pqrs.Karabiner.load.plist (? 44439558 - installed 2016-10-31)

[Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26)

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Running] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-27)

[Running] com.cisco.anyconnect.vpnagentd.plist (? a7cbca7 - installed 2015-06-08)

[Loaded] com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-08-31)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)

[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-02)

[Running] org.pqrs.karabiner.karabiner_grabber.plist (Fumihiko Takayama - installed 2018-05-30)

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-27)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-11-27)

[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-11-10)

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16)



User Launch Agents:

[Other] com.vladalexa.MagicPrefs.plist (? 0 - installed 2017-11-24)

[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-12-05)

[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24)

[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-11-27)

[Other] com.adobe.ARM.***.plist (? 0 - installed 2014-07-09)

[Running] com.bluejeans.app.detector.plist (? 0 - installed 2017-08-24)



User Login Items:

Android File Transfer Agent.app (? - installed 2012-10-15)

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Dropbox.app (Dropbox, Inc. - installed 2018-11-08)

(/Applications/Dropbox.app)

HourLoginHelper (App Store - installed 2018-11-23)

(/Applications/Hour.app/Contents/Library/LoginItems/HourLoginHelper.app)

Mattermost.app (Mattermost, Inc. - installed 2018-10-05)

(/Applications/Mattermost.app)

PhotoStreamAgent (App Store - installed 2015-03-21)

(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

Slack.app (Slack Technologies, Inc. - installed 2018-10-15)

(/Applications/Slack.app)

VidyoConnect.app (? - installed 2018-06-21)

(/private/var/folders/jg/9__cjqzj3sb8vygdh79_0w8c0000gn/T/AppTranslocation/06A2 6F2E-7B2A-49BF-8EB2-BFBE3C8D9DD4/d/VidyoConnect.app)

iTunesHelper.app (Apple - installed 2018-10-24)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)



Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-12-10)

AdobeAAMDetect: 3.0.0.0 (installed 2018-04-27)

WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-22)

FlashPlayer-10.6: 31.0.0.153 (installed 2018-11-20)

QuickTime Plugin: 7.7.3 (installed 2018-10-24)

Flash Player: 31.0.0.153 (installed 2018-11-20)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

SharePointBrowserPlugin: 14.3.9 (installed 2014-01-17)

AdobePDFViewer: 19.008.20080 (installed 2018-10-22)

Silverlight: 5.1.50901.0 (installed 2017-12-25)

PepperFlashPlayer: 31.0.0.153 (installed 2018-11-20)

JavaAppletPlugin: Java 8 Update 191 build 12 (installed 2018-11-10)



3rd Party Preference Panes:

Flash Player (installed 2018-11-15)

Flip4Mac WMV (installed 2013-03-29)

FUSE for OS X (OSXFUSE) (installed 2014-12-01)

Java (installed 2018-11-10)

TeXDistPrefPane (installed 2013-11-19)



Time Machine:

Time Machine information not available without Full Drive Access.



Performance:

System Load: 2.47 (1 min ago) 13.01 (5 min ago) 12.05 (15 min ago)

Nominal I/O speed: 0.22 MB/s

File system: 32.33 seconds

Write speed: 714 MB/s

Read speed: 779 MB/s



CPU Usage:

Type Overall Individual cores

System 4 % 6 % 2 % 4 % 2 %

User 7 % 11 % 4 % 9 % 3 %

Idle 90 % 83 % 94 % 87 % 95 %



Top Processes by CPU:

Process (count) Source CPU Location

Other processes ? 17.95 %

com.apple.WebKit.WebContent (2) Apple 12.24 %

EtreCheck App Store 6.59 %

com.apple.WebKit.Networking Apple 1.47 %

Creative Cloud Adobe Systems, Inc. 0.65 %



Top Processes by Memory:

Process (count) Source RAM usage Location

com.apple.WebKit.WebContent (2) Apple 846 MB

EtreCheck App Store 624 MB

App Store Apple 323 MB

Safari Apple 277 MB

Dropbox Dropbox, Inc. 196 MB



Top Processes by Network Use:

Process Source Input Output Location

com.apple.WebKit.Networking Apple 3 MB 159 KB

commerce Apple 112 KB 3 KB

Slack Slack Technologies, Inc. 84 KB 14 KB

mDNSResponder Apple 65 KB 22 KB

Dropbox Dropbox, Inc. 51 KB 24 KB



Virtual Memory Information:

Available RAM 8.62 GB

Free RAM 2.61 GB

Used RAM 7.38 GB

Cached files 6.01 GB

Swap Used 0 B



Software Installs (past 30 days):

Name Version Install Date

Safari 12.0.1 2018-11-05

Security Update 2018-002 10.13.6 2018-11-05

Numbers 5.0 2018-11-08

Pages 7.0 2018-11-08

Keynote 8.0 2018-11-08

Java 8 Update 191 2018-11-10

Adobe Flash Player 2018-11-20

Adobe Pepper Flash Player 2018-11-20

Hour 3.0 2018-11-23

Microsoft Office 2016 Volume License Serializer 2018-11-27

Microsoft Office for Mac 2018-11-27

Microsoft AutoUpdate 2018-11-27

Gatekeeper Configuration Data 156 2018-11-28

EtreCheck 5.0.3 2018-11-29



Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found

~/Library/LaunchAgents/com.vladalexa.MagicPrefs.plist

/Applications/MagicPrefs.app/Contents/MacOS/MagicPrefs

Executable not found



Diagnostics Information (past 7 days):

Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.



End of report

Nov 29, 2018 10:23 AM in response to Old Toad

Thanks for the quick reply. I tried uninstalling Karabiner-elements and it did not help.

I tried to searching Finder for any occurrences of karabiner, but it turns out that does not work either (finder closes if I try to type anything into the search.)

Below is the updated EtreCheck report.

I also wonder if this could be related to something I did a couple days ago. On Monday I accidentally deleted my printer queue info, so I try to restore the printer configuration from Time Machine following some instructions. I restored a few directories to version from a few days before, but I think it causes some problem with various programs. E.g., I had to reinstall Microsoft office suite and Skype stopped working (I can only get and old version of Skype to work). I am wondering if I should just restore my entire computer to one month ago would be the best option. Is that a good idea or could it cause more problems?

Thanks!



EtreCheck version: 5.0.3 (5018)

Report generated: 2018-11-29 12:05:58

Download EtreCheck from https://etrecheck.com

Runtime: 2:11

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled





Problem: Apps are crashing



Major Issues: None



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.

System modifications - There are a large number of system modifications running in the background.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Limited drive access - More information may be available with Full Drive Access.



Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2013)

MacBook Pro Model: MacBookPro11,1

1 2.6 GHz Intel Core i5 (i5-4288U) CPU: 2-core

16 RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 392



Video Information:

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600



Drives:

disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 500.07 GB

disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 342.95 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)



Mounted Volumes:

disk1s1 - Macintosh HD 500.07 GB (155.32 GB free)

APFS

Mount point: /



disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)

APFS

Mount point: /private/var/vm



Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge



System Software:

macOS Mojave 10.14.1 (18B75)

Time since boot: Less than an hour



Configuration Files:

/etc/hosts - Count: 4



Security:

System Status

Gatekeeper Enabled

System Integrity Protection Enabled



Unsigned Files:

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist

Executable: '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.bluejeans.app.detector.plist

Executable: ~/Library/Application Support/Blue Jeans/desktop/carmel-detector/startup/start-carmel-detector.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK





32-bit Applications:

31 32-bit apps



Kernel Extensions:

/Applications/zoom.us.app

ZoomAudioDevice.kext (1.1 - SDK 10.8)



System Launch Agents:

[Not Loaded] 17 Apple tasks

[Loaded] 182 Apple tasks

[Running] 100 Apple tasks



System Launch Daemons:

[Not Loaded] 36 Apple tasks

[Loaded] 191 Apple tasks

[Running] 107 Apple tasks

[Other] 2 Apple tasks



Launch Agents:

[Not Loaded] com.oracle.java.Java-Updater.plist (? f25e83b6 - installed 2018-10-06)

[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-27)

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-11-27)

[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-02)

[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-05)

[Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26)

[Not Loaded] org.pqrs.karabiner.karabiner_console_user_server.plist (? 9dbb1eb0 - installed 2018-05-30)

[Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2015-06-08)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-02)



Launch Daemons:

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-15)

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)

[Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26)

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Running] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-27)

[Running] com.cisco.anyconnect.vpnagentd.plist (? a7cbca7 - installed 2015-06-08)

[Loaded] com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-08-31)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)

[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-02)

[Other] org.pqrs.karabiner.karabiner_grabber.plist (? de76e87 - installed 2018-05-30)

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-27)

[Running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-11-27)

[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-11-10)

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16)



User Launch Agents:

[Other] com.vladalexa.MagicPrefs.plist (? 0 - installed 2017-11-24)

[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-12-05)

[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24)

[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-11-27)

[Other] com.adobe.ARM.***.plist (? 0 - installed 2014-07-09)

[Running] com.bluejeans.app.detector.plist (? 0 - installed 2017-08-24)



User Login Items:

Android File Transfer Agent.app (? - installed 2012-10-15)

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Calendar.app (Apple - installed 2018-10-24)

(/Applications/Calendar.app)

Dropbox.app (Dropbox, Inc. - installed 2018-11-08)

(/Applications/Dropbox.app)

HourLoginHelper (App Store - installed 2018-11-23)

(/Applications/Hour.app/Contents/Library/LoginItems/HourLoginHelper.app)

Mattermost.app (Mattermost, Inc. - installed 2018-10-05)

(/Applications/Mattermost.app)

PhotoStreamAgent (App Store - installed 2015-03-21)

(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

Slack.app (Slack Technologies, Inc. - installed 2018-10-15)

(/Applications/Slack.app)

VidyoConnect.app (? - installed 2018-06-21)

(/private/var/folders/jg/9__cjqzj3sb8vygdh79_0w8c0000gn/T/AppTranslocation/4EEA 6B1B-80DA-4E20-B84B-199C0150EFFA/d/VidyoConnect.app)

iTunesHelper.app (Apple - installed 2018-10-24)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)



Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-12-10)

AdobeAAMDetect: 3.0.0.0 (installed 2018-04-27)

WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-22)

FlashPlayer-10.6: 31.0.0.153 (installed 2018-11-20)

QuickTime Plugin: 7.7.3 (installed 2018-10-24)

Flash Player: 31.0.0.153 (installed 2018-11-20)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

SharePointBrowserPlugin: 14.3.9 (installed 2014-01-17)

AdobePDFViewer: 19.008.20080 (installed 2018-10-22)

Silverlight: 5.1.50901.0 (installed 2017-12-25)

PepperFlashPlayer: 31.0.0.153 (installed 2018-11-20)

JavaAppletPlugin: Java 8 Update 191 build 12 (installed 2018-11-10)



3rd Party Preference Panes:

Flash Player (installed 2018-11-15)

Flip4Mac WMV (installed 2013-03-29)

FUSE for OS X (OSXFUSE) (installed 2014-12-01)

Java (installed 2018-11-10)

TeXDistPrefPane (installed 2013-11-19)



Time Machine:

Time Machine information not available without Full Drive Access.



Performance:

System Load: 5.50 (1 min ago) 12.42 (5 min ago) 6.69 (15 min ago)

Nominal I/O speed: 3.58 MB/s

File system: 31.39 seconds

Write speed: 666 MB/s

Read speed: 781 MB/s



CPU Usage:

Type Overall Individual cores

System 3 % 6 % 1 % 5 % 1 %

User 5 % 8 % 1 % 7 % 2 %

Idle 92 % 86 % 97 % 88 % 97 %



Top Processes by CPU:

Process (count) Source CPU Location

Other processes ? 22.92 %

EtreCheck App Store 6.30 %

Creative Cloud Adobe Systems, Inc. 0.63 %

Adobe CEF Helper Adobe Systems, Inc. 0.47 %

fontd Apple 0.45 %



Top Processes by Memory:

Process (count) Source RAM usage Location

EtreCheck App Store 611 MB

Dropbox Dropbox, Inc. 194 MB

Adobe Desktop Service Adobe Systems, Inc. 160 MB

Safari Apple 155 MB

Slack Slack Technologies, Inc. 110 MB



Top Processes by Network Use:

Process Source Input Output Location

Slack Slack Technologies, Inc. 91 KB 24 KB

mDNSResponder Apple 16 KB 14 KB

Dropbox Dropbox, Inc. 16 KB 13 KB

Mattermost Mattermost, Inc. 14 KB 3 KB

apsd Apple 4 KB 5 KB



Virtual Memory Information:

Available RAM 10.59 GB

Free RAM 7.40 GB

Used RAM 5.41 GB

Cached files 3.19 GB

Swap Used 0 B



Software Installs (past 30 days):

Name Version Install Date

Safari 12.0.1 2018-11-05

Security Update 2018-002 10.13.6 2018-11-05

Numbers 5.0 2018-11-08

Pages 7.0 2018-11-08

Keynote 8.0 2018-11-08

Java 8 Update 191 2018-11-10

Adobe Flash Player 2018-11-20

Adobe Pepper Flash Player 2018-11-20

Hour 3.0 2018-11-23

Microsoft Office 2016 Volume License Serializer 2018-11-27

Microsoft Office for Mac 2018-11-27

Microsoft AutoUpdate 2018-11-27

Gatekeeper Configuration Data 156 2018-11-28

EtreCheck 5.0.3 2018-11-29



Clean up:

/Library/LaunchDaemons/org.pqrs.karabiner.karabiner_grabber.plist

/Library/Application Support/org.pqrs/Karabiner-Elements/bin/karabiner_grabber

Executable not found

~/Library/LaunchAgents/com.vladalexa.MagicPrefs.plist

/Applications/MagicPrefs.app/Contents/MacOS/MagicPrefs

Executable not found

/Library/LaunchAgents/org.pqrs.karabiner.karabiner_console_user_server.plist

/Library/Application Support/org.pqrs/Karabiner-Elements/bin/karabiner_console_user_server

Executable not found

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found



Diagnostics Information (past 7 days):

Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.



End of report

Nov 29, 2018 10:37 AM in response to drcooljoe

You still have karabiner files installed. You can check to see if you've removed all of the files by downloading and running Find Any File to search for any files with the application's name and the developer's name in the file name. For example for karabiner you'd do the following search:


1 - Name contains karabiner


Any files that are found can be dragged from the search results window to the Desktop for deletion.


FAF can search areas that Spotlight can't like invisible folders, system & library folders and packages.

Nov 29, 2018 10:57 AM in response to Old Toad

Thanks. I used FAF to find all of the files with karabiner and deleted all of them that I could, but there are five that I could not deleted because it said they are being used by the OS. I rebooted and spotlight is still not working. Here is the updated EtreCheck:


EtreCheck version: 5.0.3 (5018)

Report generated: 2018-11-29 12:55:13

Download EtreCheck from https://etrecheck.com

Runtime: 2:11

Performance: Excellent

Sandbox: Enabled

Full drive access: Disabled





Problem: Apps are crashing



Major Issues: None



Minor Issues:

These issues do not need immediate attention but they may indicate future problems.

Clean up - There are orphan files that could be removed.

Unsigned files - There are unsigned software files installed. They appear to be legitimate but should be reviewed.

Heavy I/O usage - Your system is under heavy I/O use. This will reduce your performance.

32-bit Apps - This machine has 32-bits apps that may have problems in the future.

Limited drive access - More information may be available with Full Drive Access.



Hardware Information:

MacBook Pro (Retina, 13-inch, Late 2013)

MacBook Pro Model: MacBookPro11,1

1 2.6 GHz Intel Core i5 (i5-4288U) CPU: 2-core

16 RAM - Not upgradeable

BANK 0/DIMM0 - 8 GB DDR3 1600 ok

BANK 1/DIMM0 - 8 GB DDR3 1600 ok

Battery: Health = Normal - Cycle count = 392



Video Information:

Intel Iris - VRAM: 1536 MB

Color LCD 2560 x 1600



Drives:

disk0 - APPLE SSD SM0512F 500.28 GB (Solid State - TRIM: Yes)

Internal PCI 5.0 GT/s x2 Serial ATA

disk0s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk0s2 [APFS Container] 500.07 GB

disk1 [APFS Virtual drive] 500.07 GB (Shared by 4 volumes)

disk1s1 - Macintosh HD (APFS) (Shared - 342.80 GB used)

disk1s2 - Preboot (APFS) [APFS Preboot] (Shared)

disk1s3 - Recovery (APFS) [Recovery] (Shared)

disk1s4 - VM (APFS) [APFS VM] (Shared - 1.07 GB used)



Mounted Volumes:

disk1s1 - Macintosh HD 500.07 GB (155.48 GB free)

APFS

Mount point: /



disk1s4 - VM [APFS VM] (Shared - 1.07 GB used)

APFS

Mount point: /private/var/vm



Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en3: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge



System Software:

macOS Mojave 10.14.1 (18B75)

Time since boot: Less than an hour



Configuration Files:

/etc/hosts - Count: 4



Security:

System Status

Gatekeeper Enabled

System Integrity Protection Enabled



Unsigned Files:

Launchd: /Library/LaunchDaemons/org.macosforge.xquartz.privileged_startx.plist

Executable: /opt/X11/libexec/privileged_startx -d /opt/X11/lib/X11/xinit/privileged_startx.d

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.oracle.java.Java-Updater.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist

Executable: /opt/cisco/anyconnect/bin/vpnagentd -execv_instance

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist

Executable: /Library/PrivilegedHelperTools/com.microsoft.office.licensing.helper

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/com.cisco.anyconnect.gui.plist

Executable: '/Applications/Cisco/Cisco AnyConnect Secure Mobility Client.app'

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Helper-Tool .plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: ~/Library/LaunchAgents/com.bluejeans.app.detector.plist

Executable: ~/Library/Application Support/Blue Jeans/desktop/carmel-detector/startup/start-carmel-detector.sh

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchDaemons/com.oracle.java.Helper-Tool.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Helper-Tool

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/LaunchAgents/org.macosforge.xquartz.startx.plist

Executable: /opt/X11/libexec/launchd_startx /opt/X11/bin/startx -- /opt/X11/bin/Xquartz

Details: Exact match found in the whitelist - probably OK

Launchd: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/com.oracle.java.Java-Update r.plist

Executable: /Library/Internet Plug-Ins/JavaAppletPlugin.plugin/Contents/Resources/Java Updater.app/Contents/MacOS/Java Updater -bgcheck

Details: Exact match found in the whitelist - probably OK





32-bit Applications:

31 32-bit apps



Kernel Extensions:

/Applications/zoom.us.app

ZoomAudioDevice.kext (1.1 - SDK 10.8)



System Launch Agents:

[Not Loaded] 17 Apple tasks

[Loaded] 183 Apple tasks

[Running] 99 Apple tasks



System Launch Daemons:

[Not Loaded] 36 Apple tasks

[Loaded] 193 Apple tasks

[Running] 107 Apple tasks



Launch Agents:

[Not Loaded] com.oracle.java.Java-Updater.plist (? f25e83b6 - installed 2018-10-06)

[Running] com.adobe.AdobeCreativeCloud.plist (Adobe Systems, Inc. - installed 2018-04-27)

[Loaded] com.microsoft.update.agent.plist (Microsoft Corporation - installed 2018-11-27)

[Running] com.adobe.GC.AGM.plist (Adobe Systems, Inc. - installed 2018-11-02)

[Other] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a 23d420d.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Other] com.google.keystone.agent.plist (Google, Inc. - installed 2018-07-18)

[Not Loaded] com.adobe.AAM.Updater-1.0.plist (? ffb65062 - installed 2017-12-05)

[Loaded] org.macosforge.xquartz.startx.plist (? 8c13f787 - installed 2016-10-26)

[Loaded] com.cisco.anyconnect.gui.plist (? 40bd3462 - installed 2015-06-08)

[Not Loaded] com.adobe.GC.Invoker-1.0.plist (Adobe Systems, Inc. - installed 2018-11-02)



Launch Daemons:

[Loaded] com.adobe.fpsaud.plist (Adobe Systems, Inc. - installed 2018-11-15)

[Loaded] com.microsoft.office.licensing.helper.plist (? 6d8cb30e - installed 2010-08-25)

[Loaded] org.macosforge.xquartz.privileged_startx.plist (? e9b47e8e - installed 2016-10-26)

[Loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2018-02-16)

[Running] com.adobe.acc.installer.plist (Adobe Systems, Inc. - installed 2018-04-27)

[Running] com.cisco.anyconnect.vpnagentd.plist (? a7cbca7 - installed 2015-06-08)

[Loaded] com.nordvpn.NordVPN.Helper.plist (TEFINKOM & CO S.A - installed 2017-08-31)

[Loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2018-07-18)

[Running] com.adobe.agsservice.plist (Adobe Systems, Inc. - installed 2018-11-02)

[Loaded] com.microsoft.OneDriveUpdaterDaemon.plist (Microsoft Corporation - installed 2018-11-27)

[Loaded] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2018-11-27)

[Not Loaded] com.oracle.java.Helper-Tool.plist (? e3fefdd2 - installed 2018-10-06)

[Loaded] com.microsoft.office.licensingV2.helper.plist (Microsoft Corporation - installed 2018-11-10)

[Loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2018-02-16)



User Launch Agents:

[Other] com.vladalexa.MagicPrefs.plist (? 0 - installed 2017-11-24)

[Loaded] com.adobe.AAM.Updater-1.0.plist (? 0 - installed 2017-12-05)

[Loaded] com.dropbox.DropboxMacUpdate.agent.plist (Dropbox, Inc. - installed 2018-10-24)

[Loaded] com.skype.skype.shareagent.plist (Skype Communications S.a.r.l - installed 2018-11-27)

[Other] com.adobe.ARM.***.plist (? 0 - installed 2014-07-09)

[Running] com.bluejeans.app.detector.plist (? 0 - installed 2017-08-24)



User Login Items:

Android File Transfer Agent.app (? - installed 2012-10-15)

(~/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)

Calendar.app (Apple - installed 2018-10-24)

(/Applications/Calendar.app)

Dropbox.app (Dropbox, Inc. - installed 2018-11-08)

(/Applications/Dropbox.app)

HourLoginHelper (App Store - installed 2018-11-23)

(/Applications/Hour.app/Contents/Library/LoginItems/HourLoginHelper.app)

Mattermost.app (Mattermost, Inc. - installed 2018-10-05)

(/Applications/Mattermost.app)

PhotoStreamAgent (App Store - installed 2015-03-21)

(/Applications/iPhoto.app/Contents/Library/LoginItems/PhotoStreamAgent.app)

Slack.app (Slack Technologies, Inc. - installed 2018-10-15)

(/Applications/Slack.app)

VidyoConnect.app (? - installed 2018-06-21)

(/private/var/folders/jg/9__cjqzj3sb8vygdh79_0w8c0000gn/T/AppTranslocation/7AAC 3114-DB5B-4968-92E5-101224B96EA5/d/VidyoConnect.app)

iTunesHelper.app (Apple - installed 2018-10-24)

(/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)



Internet Plug-ins:

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16)

Flip4Mac WMV Plugin: 3.2.0.16 (installed 2013-12-10)

AdobeAAMDetect: 3.0.0.0 (installed 2018-04-27)

WidevineMediaOptimizer: 6.0.0.12757 (installed 2014-06-09)

AdobePDFViewerNPAPI: 17.012.20098 (installed 2018-10-22)

FlashPlayer-10.6: 31.0.0.153 (installed 2018-11-20)

QuickTime Plugin: 7.7.3 (installed 2018-10-24)

Flash Player: 31.0.0.153 (installed 2018-11-20)

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11)

SharePointBrowserPlugin: 14.3.9 (installed 2014-01-17)

AdobePDFViewer: 19.008.20080 (installed 2018-10-22)

Silverlight: 5.1.50901.0 (installed 2017-12-25)

PepperFlashPlayer: 31.0.0.153 (installed 2018-11-20)

JavaAppletPlugin: Java 8 Update 191 build 12 (installed 2018-11-10)



3rd Party Preference Panes:

Flash Player (installed 2018-11-15)

Flip4Mac WMV (installed 2013-03-29)

FUSE for OS X (OSXFUSE) (installed 2014-12-01)

Java (installed 2018-11-10)

TeXDistPrefPane (installed 2013-11-19)



Time Machine:

Time Machine information not available without Full Drive Access.



Performance:

System Load: 7.09 (1 min ago) 16.41 (5 min ago) 8.75 (15 min ago)

Nominal I/O speed: 14.08 MB/s

File system: 31.61 seconds

Write speed: 726 MB/s

Read speed: 778 MB/s



CPU Usage:

Type Overall Individual cores

System 2 % 5 % 1 % 3 % 1 %

User 3 % 8 % 1 % 4 % 1 %

Idle 94 % 87 % 98 % 93 % 98 %



Top Processes by CPU:

Process (count) Source CPU Location

Other processes ? 15.44 %

EtreCheck App Store 6.36 %

Creative Cloud Adobe Systems, Inc. 0.61 %

Adobe CEF Helper Adobe Systems, Inc. 0.49 %

Dropbox Dropbox, Inc. 0.10 %



Top Processes by Memory:

Process (count) Source RAM usage Location

EtreCheck App Store 604 MB

Safari Apple 195 MB

Dropbox Dropbox, Inc. 193 MB

Finder Apple 148 MB

Dock Apple 148 MB



Top Processes by Network Use:

Process Source Input Output Location

Slack Slack Technologies, Inc. 195 KB 30 KB

Dropbox Dropbox, Inc. 15 KB 14 KB

mDNSResponder Apple 10 KB 9 KB

Mattermost Mattermost, Inc. 15 KB 4 KB

apsd Apple 5 KB 4 KB



Virtual Memory Information:

Available RAM 10.62 GB

Free RAM 7.03 GB

Used RAM 5.38 GB

Cached files 3.59 GB

Swap Used 0 B



Software Installs (past 30 days):

Name Version Install Date

Safari 12.0.1 2018-11-05

Security Update 2018-002 10.13.6 2018-11-05

Numbers 5.0 2018-11-08

Pages 7.0 2018-11-08

Keynote 8.0 2018-11-08

Java 8 Update 191 2018-11-10

Adobe Flash Player 2018-11-20

Adobe Pepper Flash Player 2018-11-20

Hour 3.0 2018-11-23

Microsoft Office 2016 Volume License Serializer 2018-11-27

Microsoft Office for Mac 2018-11-27

Microsoft AutoUpdate 2018-11-27

Gatekeeper Configuration Data 156 2018-11-28

EtreCheck 5.0.3 2018-11-29



Clean up:

~/Library/LaunchAgents/com.adobe.ARM.***.plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found

~/Library/LaunchAgents/com.vladalexa.MagicPrefs.plist

/Applications/MagicPrefs.app/Contents/MacOS/MagicPrefs

Executable not found



Diagnostics Information (past 7 days):

Directory /Library/Logs/DiagnosticReports is not accessible without Full Drive Access.



End of report

Nov 29, 2018 1:01 PM in response to drcooljoe

Running First Aid on the HD didn't seem to do anything. In the details when running First Aid it had an error and the end of the details looked like:

```

error: btn: invalid btn_btree.bt_key_count (expected 9120444, actual 9120498)

fsroot tree is invalid.

The volume /dev/rdisk2s1 could not be verified completely.

File system check exit code is 0.

Restoring original state found as mounted.


Operation successful.

```


So I don't know if that tells you anything, but after rebooting Spotlight was still not working, so I guess I will try restoring from Time Machine.

Nov 30, 2018 12:50 PM in response to drcooljoe

Hi all,


First, thank you to Luis and Old Toad for your help. In the end, I used Time Machine to restore to 10 days ago. After restoring, Spotlight and Skype worked again. I then upgraded to Mojave and that worked without breaking anything. So I am now running Mojave and everything is working. Also, Karabiner-elements was restored in the restore and it does not have any problems with Mojave.

Thanks!

Cannot type into Spotlight after Mojave upgrade

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