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Level 1

15 points

I keep getting an error saying certain songs can't be played as I am not signed in to Apple Music

I am definitely signed in, I can see my account when I go to 'view my account'. I can't seem to get past this, no matter how many times I enter my password. Any advice please?

MacBook Pro, OS X El Capitan (10.11.5)

Posted on Nov 29, 2018 8:55 AM

Best reply

Jimzgoldfinch

Level 7

28,207 points

Posted on Nov 29, 2018 11:34 AM

Hi,

Try signing out of iTunes, close iTunes then reopen. Sign back into iTunes and go to preferences and make sure Apple Music and iCloud music library is checked.

Jim

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I keep getting an error saying certain songs can't be played as I am not signed in to Apple Music

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