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Apple Watch activity monthly challenges are not registering as complete

Every other month my activity challenges are not registering as complete even though I have done the requirements for it.

For example this month I had to burn 112131 kjs. I have done 114215 but it has not completed.

The first screen says I have only done 27315 kjs, and doesn’t read the correct amount until I go into the activity itself.

This is a regular occurrence and even though it is a first world problem, I would still like to be able to fix it.

User uploaded file

User uploaded file

Posted on Nov 29, 2018 7:09 PM

Reply
1 reply

Dec 1, 2018 8:39 AM in response to cilfromaroona

Hi cilfromaroona,


Thanks for using Apple Support Communities. It sounds like you’re having trouble earning Activity awards. I’m happy to provide some information that may help.

If you complete a goal, but don't earn the award

You will earn the award within 9 days of completing the Activity Challenge.

If you're missing awards after updating to iOS 12

Some awards from Activity challenges are missing in the Activity app in iOS 12. To see all your awards, update to iOS 12.1 or later.

Earn Activity awards using your Apple Watch - Apple Support
If you don't receive the award after the 9 days have elapsed, you'll want to contact Apple Supportfor further assistance.
Take care.

Apple Watch activity monthly challenges are not registering as complete

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