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iphone battery not charging failure

What is the issue with an iphone when the charger adaptor and thunderbolt plug is connected and does not register in the phone? There is no charging icon when connected to the adaptor or the mac and i have tried changing the plug cable for the adaptor but no luck yet however, the issue may change due to a change in power supply (I have no idea why) that would change anything. The plug does need to be replaced but im afraid the inside of the female connector is also worn out. What to do?


When the phone is off and i connect the plug the phone mysteriously turns on indicating that there a type of connection going on just not enough to initiate charging. Usually a phone will charge and not turn on when connected while switched off.


Thanks

iPhone 6s, iOS 11

Posted on Nov 30, 2018 1:01 PM

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Question marked as Apple recommended

See this for troubleshooting steps, If your iPhone, iPad, or iPod touch won't charge - Apple Support

Posted on Nov 30, 2018 1:02 PM

1 reply

iphone battery not charging failure

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