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Wifi Issues with Macbook Pro High Sierra 10.13.6

I am a new Mac user. My Macbook is configured by the IT department of my Enterprise organization to use WPA2 Enterprise on Wifi. My Macbook connects to the network and outlook works fine , both, receiving and sending emails. But i cant surf the internet.


Interestingly when i run the Network Utility and select the WiFi (en0) Network Interface the model information is blank. But I believe this should be " Wireless Network Adaptor (802.11 a/b/g/n/ac).


The DNS server entries are correct. Other mac users are using their macs on the same network.


Naresh

MacBook Pro (13-inch, 2018, 4 TBT3), macOS High Sierra (10.13.6)

Posted on Nov 30, 2018 6:14 PM

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Nov 30, 2018 7:43 PM in response to nareshfromsingapore

At work, it is possible you need to access a Proxy server to get through your companies firewall.


First, are you using the corporate network?

Does your company have a corporate firewall?


Do you have a Proxy set in

System Preferences -> Network -> WiFi interface on the left -> Advanced -> Proxies


If you need a Proxy when at work, but you also take the Mac home and of course do not need a proxy, then you may also want to know that you can setup multiple locations, each of which can have their own proxy or no proxy settings. System Preferences -> Network -> Location. By default location is "Automatic", but you can click on that and select the gear icon, then duplicate your existing location, give it a new name and then configure it with any location specify changes you need. Once you have multiple locations, you can use the Apple menu -> Locations to quickly change your network location.


Side note. The funny thing is the guy in the office across from me is also named Naresh, and just go his first company issued (and configured) 13" Macbook Pro.


Of course I know you are not my Naresh, as he has been a Mac user for years, and has used his own personal Mac at work. Besides our company issues 2017 13" Macbook Pros with ONLY 2 Thunderbold-3 USB-C ports. You are really lucky your company got the 4 port versions. We struggle trying to get the right combination of adapters that will allow us to drive 2 monitors, an Ethernet port, some USB3 ports and still provide power. 4 ports would make that so much easier.

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Dec 1, 2018 6:48 PM in response to nareshfromsingapore

The company I work for has recently started allowing employees to choose a company issued Mac or a Windows laptop, and the IT mindset is Windows, which means anti-virus whether macOS needs it or not.


The only good thing I can say about McAfee is that they offer the ability to escrow the FileVault key, which as it is a company laptop, not loosing access to the data on the Mac is important. The rest of McAfee is just a pain for the Mac users.


So you are not alone in having Windows-focused IT a department dictating how you should use your Mac.

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Dec 1, 2018 6:58 PM in response to nareshfromsingapore

I only have experience with 4 rather large companies. But they have all required you to specify a proxy server in order to access the internet.


In the later years, many of them have put some kind of net-nanny on the firewall to block access to websites they do not want you to access on the company network.


But I've always needed to specify a proxy server in the System Preferences -> Network -> Advanced -> Proxies tab

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Wifi Issues with Macbook Pro High Sierra 10.13.6

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