AirPods distorted bass/bass crumble

Hi I bought AirPods like 1 or 2 months ago and they work perfect. The problem is is that when I put music over 70%volume I hear bass crumbling on the left AirPod (I tried hard restarting them and pairing again to see if it’s a glitch). (It’s not). I think my left airpod has a problem. Lastly my left AirPod as well makes a squealing noise simmilair to the iPhone 7 noise gate. On the AirPod it’s not loud but it’s very noticable

User uploaded fileLeft AirPods has 2 issues

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Posted on Nov 30, 2018 8:18 PM

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Question marked as Top-ranking reply

Posted on Dec 2, 2018 11:34 AM

Hi Cristien,


Thanks for using Apple Support Communities. It sounds like you’re having audio issues with your AirPods. I’m happy to help. You’ve already covered some great steps.


The next thing I’d suggest is pairing your AirPods to a different device to see if the issue persists. If the issue does persist, you’ll want to contact Apple Support or take your AirPods to your local Apple Authorized Service Provider or Apple Store for further diagnostic and possible replacement.


If the issue does not persist on the other device, please reply with the model and software version of your primary device.


Take care.

1 reply
Question marked as Top-ranking reply

Dec 2, 2018 11:34 AM in response to Cristien

Hi Cristien,


Thanks for using Apple Support Communities. It sounds like you’re having audio issues with your AirPods. I’m happy to help. You’ve already covered some great steps.


The next thing I’d suggest is pairing your AirPods to a different device to see if the issue persists. If the issue does persist, you’ll want to contact Apple Support or take your AirPods to your local Apple Authorized Service Provider or Apple Store for further diagnostic and possible replacement.


If the issue does not persist on the other device, please reply with the model and software version of your primary device.


Take care.

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AirPods distorted bass/bass crumble

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