My iPhone 8plus home button is stuck and it isn’t working...

answer my question

Posted on Dec 1, 2018 5:35 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 2, 2018 2:35 PM

Hello kayemarie123,

Thank you for using Apple Support Communities! I understand that the Home button on your iPhone 8 Plus does not work as expected.

The following support article provides some steps to take next, depending on the reason why the Home button is not working:

About the buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

Specifically, check out this section:

What to do if a button or switch isn't working

  1. Restart your device. If you can't restart your device, try to force restart it.
  2. Remove any protective films and cases that might block the button or switch.
  3. Check for debris or dirt around the button or switch, and clean with a soft cloth.

If you need help with Touch ID, learn what to do.

If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.


Take care.
1 reply
Question marked as Top-ranking reply

Dec 2, 2018 2:35 PM in response to kayemarie123

Hello kayemarie123,

Thank you for using Apple Support Communities! I understand that the Home button on your iPhone 8 Plus does not work as expected.

The following support article provides some steps to take next, depending on the reason why the Home button is not working:

About the buttons and switches on your iPhone, iPad, or iPod touch - Apple Support

Specifically, check out this section:

What to do if a button or switch isn't working

  1. Restart your device. If you can't restart your device, try to force restart it.
  2. Remove any protective films and cases that might block the button or switch.
  3. Check for debris or dirt around the button or switch, and clean with a soft cloth.

If you need help with Touch ID, learn what to do.

If the button or switch still isn't working, is damaged, or works intermittently, you might need to set up service for your device. Contact Apple Support, then follow the steps to complete your service request.


Take care.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My iPhone 8plus home button is stuck and it isn’t working...

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.