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ipod shuffle battery not charging to 'green'

69718 Views 39 Replies Latest reply: Aug 27, 2007 12:25 PM by rebeltreble RSS
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Lyndabateman Calculating status...
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Feb 22, 2007 3:26 PM
I bought my new ipod shuffle yesterday and it works fine, however it does not seem to charge properly. I have plugged it in to charge over 8 hours ago and still no green light. Anyone else have this problem?
ipod shuffle second gereration, Mac OS X (10.4.8)
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Currently Being Moderated
    Feb 22, 2007 3:53 PM (in response to Lyndabateman)
    I bought my new ipod shuffle yesterday and it works
    fine, however it does not seem to charge properly. I
    have plugged it in to charge over 8 hours ago and
    still no green light. Anyone else have this problem?


    Is the status LED steady orange or blinking orange? IF it's blinking, you'll never see a transition to green, UNLESS you EJECT the Shuffle either in iTunes or Finder.

    Otherwise, patience is required AND not allowing your computer to sleep...
    Ibook/iMac/QS/eMac/PB iPodPhoto, Nano, Shuffle v1&2, Mac OS X (10.3.9)
  • pwner Level 1 Level 1 (35 points)
    Currently Being Moderated
    Feb 24, 2007 11:24 AM (in response to Lyndabateman)
    you need a new shuffle my iPod only takes 2.5 hours to charge fully.
    Dell Dimension 4400, Windows XP
  • smargol Calculating status...
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    Mar 21, 2007 12:32 PM (in response to 0Ari0)
    I bought my new ipod shuffle yesterday and it

    works
    fine, however it does not seem to charge properly.

    I
    have plugged it in to charge over 8 hours ago and
    still no green light. Anyone else have this

    problem?

    Is the status LED steady orange or blinking
    orange? IF it's blinking, you'll never see a
    transition to green, UNLESS you EJECT the Shuffle
    either in iTunes or Finder.

    Otherwise, patience is required AND not allowing
    your computer to sleep...


    light blinks orange...charging for 18 hours.
    what is finder?
    Dell 8400, Windows XP
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Currently Being Moderated
    Mar 21, 2007 12:49 PM (in response to smargol)
    Is the status LED steady orange or blinking
    orange? IF it's blinking, you'll never see a
    transition to green, UNLESS you EJECT the Shuffle
    either in iTunes or Finder.

    Otherwise, patience is required AND not allowing
    your computer to sleep...


    light blinks orange...charging for 18 hours.
    what is finder?


    That answer was specific to the original poster wjhose computer is a Mac... Finder is sort of equivalent to Windows Explorer.

    For your purposes, I suggest you EJECT or UNmount your Shuffle in the System Tray using "safely remove hardware" and see if the status LED switches to green.
    Ibook/iMac/QS/eMac/PB iPodPhoto, Nano, Shuffle v1&2, Mac OS X (10.3.9)
  • h-bomba Calculating status...
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    Mar 22, 2007 5:05 AM (in response to Lyndabateman)
    Mine does the same thing. The only time it fully charged(s) to green is when brand new/first charge, or if I wipe it out and set to factory default.Otherwise it will flash yellow or stay solid yellow forever !!Doesn't Apple read these things ? Why no definitive answer ?
    shuffle, Windows XP Pro
  • Bikers Calculating status...
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    Mar 24, 2007 7:38 PM (in response to Lyndabateman)
    Yes!! We have the exact same issue. Darn this has been "charging" all day & no green light! Is does quickly go green as you pull it off the charger.
    N/A, Windows XP
  • Raghu Nayak Calculating status...
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    Mar 25, 2007 7:46 AM (in response to Bikers)
    Same thing is happening with me also. Should I return this iPod back to Apple ?

    Will I get a new iPod or a refurbished one ?



    Second thing, Is there any overcharge protection available in latest iPod shuffle ?

    This is because I keep them conneted to my Comp all the time as my iPod never shows the green light.

      Windows XP Pro  
  • Erik Nanstiel Calculating status...
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    Mar 26, 2007 4:52 AM (in response to Raghu Nayak)
    Same thing happened to my daughter's iPod Shuffle (orange).

    Worked GREAT for two months...now it's not charging. Batteries on these things suck. I'm taking it back to the Apple Store to see if they'll replace the whole darn thing....
    iPod Shuffle (2nd Gen, orange), Mac OS X (10.2.x)
  • 0Ari0 Level 5 Level 5 (4,995 points)
    Currently Being Moderated
    Mar 26, 2007 7:12 AM (in response to Erik Nanstiel)
    Same thing happened to my daughter's iPod Shuffle
    (orange).

    Worked GREAT for two months...now it's not charging.
    Batteries on these things suck. I'm taking it back to
    the Apple Store to see if they'll replace the whole
    darn thing....


    IF you tell them that you're running 10.2.x, they're going to recommend that you upgrade to 10.3.9, or later to be able to charge and use your 2nd Gen Shuffle. They may NOT be willing to give you a replacement Shuffle just to have you come in again with the same complaint.

    Here are the requirements from page 25 of your very fine manual:

    To use iPod shuffle, you must have:

    One of the following computer configurations:

    A Macintosh with a USB port (USB 2.0 recommended)

    A Windows PC with a USB port or a USB card installed (USB 2.0 recommended)

    One of the following operating systems:

    Mac OS X v10.3.9 or later,
    Windows 2000 with Service Pack 4 or later, or
    Windows XP Home or Professional with Service Pack 2 or later

    Internet access (a broadband connection is recommended)
    iTunes 7.0.2 or later (iTunes can be downloaded from www.apple.com/ipod/start)
    Ibook/iMac/QS/eMac/PB iPodPhoto, Nano, Shuffle v1&2, Mac OS X (10.3.9)
  • Christine99 Calculating status...
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    Apr 15, 2007 11:00 AM (in response to Lyndabateman)
    you are lucky if you got yours to work! i have been charging mine for two days and it has never worked. it stays on orange light although once yesterday evening it turned green but it never turned on. could someone tell me what my options are at this point? i purchased this 2nd generation ipod shuffle last weekend in hong kong and brought it to switzerland. does my warranty allow me to return this to the apple shop directly or do i have to mail it? or are they obligated to 'repair' or 'replace' this unit? i just went through the online ordering of a repair and had to enter my credit card info (!!!). i am sick and tired at this point having spent too many hours on this. any advice please on next steps.
    LeNovo 3000 v100, Windows XP
  • That Old Man Calculating status...
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    Apr 16, 2007 9:30 AM (in response to Christine99)
    I to have had this problem. As an Earlier poster said the cure is to eject the shuffle, do not touch your shuffle or let your computer sleep. This then charged my battery in about 4 hrs despite only having USB 1
    G4 iMac & 12" Powerbook 800&867, Mac OS X (10.3.9), Shuffle V2
  • waz crakin Calculating status...
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    Apr 24, 2007 5:45 PM (in response to Lyndabateman)
    i bought a new ipod shuffle but it dont charge fully though da good thing iz i had it running 4 a long time n da lite iz still green
  • Tug on Wilf Calculating status...
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    Apr 25, 2007 2:07 AM (in response to Lyndabateman)
    Hi
    Just bought Shuffle Ver 2 from US. Won't charge, won't play even though itunes tell me everything is in sync. Most frustrating thing is the is no way of knowing the IPod takes a charge other than the light going green or turnig on & trying to play songs.
    Feel like I've wasted my money.
    What happens if I connect to another computr that someone else uses their ITune account on.Will this affect my settings at all?

    Dell   Windows XP  
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