Macbook Pro can’t connect to public wifi please help

macbook is on macOS Mojave and is unable to connect to public wifis. I receive a “A problem occured. The webpage couldn’t be loaded” message everytime the wifi popup site pops up.User uploaded file

Posted on Dec 1, 2018 1:40 PM

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8 replies

Jan 19, 2019 5:29 PM in response to James Hsieh

Uninstalling was already suggested, but for some corporate users, may not be an option. Some of the other workarounds in the referenced Sophos link are kind of difficult for some users. They might be able to get away with turning off the Web Protection piece (which causes the problem) if uninstalling isn’t allowed.

The IT staff at that organization needs training.

Jan 19, 2019 4:24 PM in response to James Hsieh

My point was that it is not necessary and most AV apps play havoc with mac OS. As well, if I was working in a corporate environment where someone demanded that I install such an app, I would find another place to work. Fortunately, I am not. My financial institution demanded that I install one to access my account on their website, so I changed banks.

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Macbook Pro can’t connect to public wifi please help

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