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Two factor authentication problem!!

I cannot get onto my iTunes account on my older version of Apple TV. It asks me to enter the two factor code, which I do immediately, and then it cycles back to the log in screen again, I've tried several times. It apparently doesn't understand the code. And I can't find any way to bypass the two factor requirement!! HELP!!

Apple TV

Posted on Dec 2, 2018 7:30 AM

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Question marked as Top-ranking reply

Posted on Dec 2, 2018 9:35 AM

When using 2 factor authentication on an older device you need to enter the password and code together as one, and there is a time limit. To make the best use of that time request the code after the password has been entered

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Two factor authentication problem!!

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